Social Media Glossary

Search through our list of the most popular social media marketing glossary terms below. Don’t get left in the dark with industry terminology. This is your one-stop shop to study up on the most popular terms.

B

Business objective ▶

Business objectives are the specific and measurable results companies hope to maintain as their organization grows. Entrepreneurs and business leaders must track performance in every part of their business to…

Brand advocate ▶

A brand advocate is someone who elevates your brand through word of mouth marketing. Brand advocates leave positive reviews about your product. They also refer new customers and create content…

C

Click through rate (CTR) ▶

Click through rate is a marketing metric that measures how often people click on a link, ad or email. Many factors affect click-through rate (CTR), including imagery, keywords, call-to-action copy…

Cover photo ▶

A cover photo is an image on a Facebook profile. Unlike a profile picture, cover photos are large banner graphic that introduces visitors to an individual or brand. Facebook cover…

Call to action (CTA) ▶

A call to action or "CTA" is a prompt on your website that asks users to take a specific action. Most call to action copy is written as an imperative,…

Crowdsourcing ▶

Crowdsourcing is the act of collecting services, ideas or content through the contributions of a large group of people. Typically, the "crowd" in crowdsourcing is a third-party unrelated to the…

CPC (Cost per click) ▶

Cost per click (CPC) is a paid advertising term where an advertiser pays a cost to a publisher for every click on an ad. CPC is also called pay per…

Conversion tracking ▶

Conversion tracking is when a brand monitors the actions consumers take toward the completion of a business goal. These actions can include signing up for a newsletter, downloading a content…

Co-marketing ▶

Co-marketing is a marketing strategy where brands or organizations partner together to expand their reach. Typically, the companies working with each other have some similarities, such as being in the…

Conversational commerce ▶

Conversational commerce is the empowerment of consumers to make shopping decisions, purchases and transactions through messaging apps and other conversational technology. Conversational services and technology have transformed the way people…

Content marketing ▶

Content marketing is a type of marketing where brands plan, create, promote and analyze content to meet strategic goals. Brands use content to attract, engage and interest users through various…

D

Direct Message (DM) ▶

In the digital world, "DM" usually stands for "Direct Message." A DM is a private mode of communication between social media users. When you send a direct message, only you…

E

Engagement rate ▶

Engagement rates are metrics that track how actively involved with your content your audience is. Engaged consumers interact with brands through "likes" comments and social sharing. The engagement rate is…

F

Facebook Business Page ▶

A Facebook business page is a public social media profile designed for commercial organizations. Like a personal Facebook account, Facebook businesses pages allow you to make connections online. Brands use…

Facebook Live ▶

Facebook Live is a video streaming service launched by Facebook in 2016.  CEO Mark Zuckerberg launched Facebook Live with a broadcast on the 6th of April 2016. The unique form…

Facebook Messenger ▶

Facebook Messenger is an instant messenger service owned by Facebook.  More than just a mode of consistent communication, Facebook messenger also gives companies ways to deepen their relationships with clients.…

Facebook Reactions ▶

Emojis are everywhere in the modern world. We're constantly using emojis to express ourselves and translate our emotions into a digital format. Reactions are Facebook's way of facilitating that emotional…

Facebook Boost Post ▶

A Facebook Boost Post is a type of paid advertisement on Facebook promoting an existing post from a business page. Facebook Boost Posts amplify the reach of your content to…

Facebook Ads Manager ▶

Facebook Ads Manager is an ad management tool to make, edit and analyze paid promotional Facebook campaigns. Facebook recently combined Ads Manager and Power Editor into one platform to make…

Facebook Offers ▶

Facebook Offers is a social media marketing feature that allows brands to promote coupons, discounts and deals to customers, ultimately to help convert more leads. Through enticing deals and discounts, this…

I

Influencer ▶

An influencer is someone in your niche or industry with sway over your target audience. Influencers have specialized knowledge, authority or insight into a specific subject. Their pre-existing presence in…

Influencer marketing ▶

Influencer marketing is the process of promoting and selling products or services through individuals capable of driving action from your target audience. Influencers share the values of a brand and…

Instagram Live ▶

Instagram Live is a feature on Instagram Stories that allows users to stream video to followers and engage with them in real time. When users broadcast live video streams on their…

Instagram Pod ▶

An Instagram Pod is a collection of Instagram users who share posts with each other with the goal of increasing engagement. Instagram Pods have gained in popularity for users who…

K

Key performance indicator (KPI) ▶

A key performance indicator (KPI) is a main measurement of performance used to track goals and quantify outcomes. How to Measure KPIs Without bench-marketing efforts, it's more difficult to measure…

M

Meme ▶

Memes and social media are perfect for each other. Both concepts are about connecting with people online. While social media is a platform for communication, memes are a way of…

Microblog ▶

A microblog is a short piece of content designed for quick audience interactions. Microblogging is a combination of instant messaging and content production. With a microblog, you share short messages…

Marketing funnel ▶

A marketing funnel describes your customer's journey with you. From the initial stages when someone learns about your business, to the purchasing stage, marketing funnels map routes to conversion and…

Midroll ▶

Midroll is an online advertising term used when advertisers play short ads in the middle of a video. Midroll is a way to monetize longer-form video content displayed on YouTube,…

Marketing proposal ▶

A marketing proposal is a written document used by marketers to communicate a project to a client for consideration, which can include strategy ideas, delivery time frames and estimated costs,…

N

Niche marketing ▶

Niche marketing is a highly targeted form of advertisement.  With niche marketing, businesses promote their products and services to a small, specific and well-defined audience. Many organizations adopt this strategy…

Newsjacking ▶

Newsjacking is a term coined by David Meerman Scott in his book, "Newsjacking." According to Scott, Newsjacking is the process of adding your thoughts and opinions into breaking news stories. It's…

P

Promoted Tweets ▶

Promoted Tweets are a type of paid content prominently featured on Twitter to a targeted audience. Paid tweets are typically shown on highly visible locations on Twitter, including the top…

R

Regram ▶

Sharing and creating content is a crucial part of social media marketing. A Regram is an effective way to share content on Instagram. Regramming allows brands to distribute another user's…

Repin ▶

A repin is a post on Pinterest that is saved to one or more of your pinboards. The repin contains the image, title and link to the original source. Brands…

Rich Pin ▶

Rich pins are an SEO-focused aspect of Pinterest. Designed to spread brand awareness, rich pins contribute context to your posts. Using code, rich pins pull metadata from the website pages…

Real time marketing ▶

Real-time marketing or "RTM" is the process of engaging with customers instantly based on breaking news and information. It's about maintaining a consistent relationship with your audience with cutting-edge data.…

Retargeting ▶

Retargeting, also called remarketing, is an online advertising method of reaching out to previous visitors of your website or app, often by displaying ads or sending emails. Retargeting offers an…

S

Social media management ▶

Social media management is the process of managing content and interactions across social channels. A social media management strategy may involve multiple platforms, from Instagram, to Facebook and YouTube.  Social…

Sentiment analysis ▶

Sentiment analysis relates to the methods, techniques and processes used to retrieve information about a consumer's perception of a product, service or brand. Tools for sentiment analysis use machine learning…

Social commerce ▶

Social commerce is an ecommerce term for the buying and selling activities that take place on social media networks. Social commerce encompasses global and local marketplaces that include large businesses…

Social Proof ▶

Social proof is the psychological concept that people are influenced in their decision making by others, compelling them to act within societal norms or expectations. In the context of marketing,…

Social media automation ▶

Social media automation is the process of optimizing social interactions using automated tools. This can include scheduling social posts ahead of time or republishing popular articles. Automating social media publication,…

Share of voice (SOV) ▶

Share of voice (SOV) is a measure of the market your brand owns compared to your competitors. It acts as a gauge for your brand visibility and how much you…

Social media manager ▶

Social media managers are in charge of representing a company across social channels as the sole voice of the brand. They respond to comments, compile campaigns and create content. These experts…

T

Twitter handle ▶

A Twitter handle is the username that appears at the end of your unique Twitter URL. Twitter handles must contain fewer than 15 characters and they appear like so in…

Twitter Card ▶

A Twitter card is content designed to give users a rich media experience whenever tweets contain links to a site’s content. Twitter has various card types to show content previews,…

Twitter Verification ▶

Twitter verification tells your Twitter followers your profile is authentic, trusted and the source of truth for your name, business or organization. In the past, the process required an application…

U

URL shortener ▶

An URL shortener is a website that reduces the length of your URL (Uniform Resource Locator). The idea is to minimize the web page address into something that's easier to…

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