Solutions for Social Commerce

Turn social into your new storefront

Drive more sales opportunities and deliver personalized service with immediate access to product and customer information within your existing social workflows.
Illustration of a shopper in a storefront with a cell phone-shaped mirror and online shopping buttons on the merchandise , representing the in-store experience you can have shopping on social.

Buyers want simplified shopping experiences

Today’s consumers expect businesses to provide a seamless opportunity to research, engage and purchase products all in one place—social media.

Illustration of a shopper in store pressing an add to order button on a jacket she wants to buy off a mannequin.

Buyers want simplified shopping experiences

Today’s consumers expect businesses to provide a seamless opportunity to research, engage and purchase products all in one place—social media.

And quick, personalized service

Your team needs quick access to the right information and context in order to help customers in their moment of need—and on their channel of choice.

Your business depends on it

Social commerce is not optional for brands looking to scale and grow their business. In fact, 86% of executives say it’s a growing part of their marketing-driven revenue plans. And that number is expected to increase.

Source: The Harris Poll

Illustration of a shopper in store pressing an add to order button on a jacket she wants to buy off a mannequin.

Increase social ROI

As you plan your campaigns and content, create new direct sales opportunities with shoppable content and direct product links.

Illustration of a retail employee smiling while they handle multiple customer orders and issues at one time.

Deliver tailored assistance

Get the immediate context you need in one platform to deliver personalized customer care throughout the entire purchasing cycle–from discovery to sale and beyond.

Illustration of a retail employee smiling while they handle multiple customer orders and issues at one time.
Headshot of Ryan Barretto
Social has always had an incredible influence over buying decisions, but until recently, the actual path to purchase was disjointed. Today’s consumers want a seamless experience, so businesses must adapt.
Ryan Barretto,  President of Sprout Social

Additional resources