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Integrations: Shopify

Shopify tools for social commerce

Extend your storefront into social media with the collective power of Sprout Social and Shopify.

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Meet your customers where they shop

With 43% of Generation Z and 49% of Millennials buying directly from social media networks, you’re missing out on a highly engaged audience if you’re not selling on social. Minimize the gap between interest and purchase with Sprout Social’s Shopify integration.

  • Increase your product exposure

    Add engaging and converting sales opportunities into your content by scheduling posts with links to your products.

  • Fulfill customer requests with solutions

    Reply to customers with personalized service and an immediate option to buy items they’re asking about.

  • Validate your social commerce ROI

    Measure and match purchases on social to the posts that drove those sales.

Personalize your customer care with Sprout Social’s Shopify integration

With customers making more purchases on social, they expect you to support them from those same networks. Deliver tailored assistance by responding with the context and information you need.

  • Respond with complete context from a single source of truth

    Help customers quickly and efficiently with access to all their relevant order information in one platform—instead of jumping between different platforms.

  • See conversations across platforms

    Deliver better care by reading through a customer’s interaction history across social, CRM and helpdesk tools.

  • Improve response times and nurture customer relationships

    Increase customer satisfaction by communicating the right information faster.

Trusted partnerships & integrations across leading platforms

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Sprout is a leading social media management platform that provides world-class engagement, publishing, analytics and collaboration tools for teams of all sizes.