Premium, Scalable Solutions for Enterprise Social Media Management
Empower users throughout your organization to successfully develop, implement and measure impactful social content and programs.
Drive customer service efficiency with smart tools to decrease reply time and allow your team to respond to the needs of more consumers.
Effectively measure and analyze efforts across multiple initiatives to develop actionable insights and optimize your team’s future efforts.
The Premier Platform for Large, Cross-Functional Teams
Deliver Exceptional Social Customer Care
Monitor, prioritize, engage and collaborate across teams to address issues, build customer relationships and generate advocacy.
Plan, Develop & Distribute Targeted Content
Map your content themes against brand initiatives, see a holistic view of your publishing plans and work as a team to deliver across platforms.
Access Deep, Actionable Social Data
Drive insightful business decisions with robust platform integrations, powerful trend analysis, productivity measurement and customized reporting tools.
Drive Efficient Team Collaboration
Smart workflows, precise permissioning and secure governance tools help large or dispersed teams organize, assign and approve content and tasks.
The Platform of Choice for Enterprise Organizations
Sophisticated Tools for Sophisticated Enterprise Teams
Intelligent Automation Tools
From an integrated Bot Builder for social chatbots to optimized content scheduling with ViralPost™, Sprout offers intelligent automation tools for efficiency and optimization.
Gain increased access and utility from social data by integrating Sprout Social’s Reporting API into internal dashboards and other reporting tools for additional analysis.
Custom Reporting Services
Sprout’s Reporting Services team works directly with brands to access operational analytics and social data delivered in customized reports tailored specifically to their business needs.
Scalable Profile & User Management
Large teams in multi-location and franchise organizations benefit from an intuitive Group structure to easily organize users, teams and profiles by business need, language or geography.
Unparalleled Support With Success in Mind
Industry-Leading Time to Value
A secure, enterprise platform deployment is achieved quickly through customizable onboarding and personalized product trainings.
A Culture of Customer Success
We build customer relationships through a dedicated Success Manager, ongoing platform education and access to world-class 24/7 technical and customer support.
Active Roadmap Management
Our agile approach to feature release enables us to adapt quickly to the changing social landscape to ensure you always have the most up-to-date toolset.