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Discover the most robust and cohesive social media business solution, built to scale. Upgrade as you grow or cancel anytime.

Standard

$99 per user/month

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Essential tools for professionals

  • Standard INCLUDES:
  • 5 social profiles Purchase additional profiles for a monthly charge of $25 per profile.
  • All-in-one social inbox Monitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place.
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Instagram posting and first comments
  • Profiles, keywords and locations monitoring
  • Tasking and social CRM tools Sprout’s social customer relationship management (CRM) tools provide contextual information such as conversation history, contact information and internal notes to help teams respond to customers quickly and personally.
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps

Advanced

$249 per user/month

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Advanced tools for social business at scale

  • Advanced INCLUDES:
  • 10 social profiles Purchase additional profiles for a monthly charge of $25 per profile.
  • Everything in Professional, plus
  • Message Spike Alerts for increased message activity Get alerted when message volume is higher than usual with email and push notifications.
  • Digital asset and content library Store relevant and on-brand content including images, videos and text snippets for more efficient campaign management.
  • Chatbots with automation tools Create, preview and manage chatbots for Twitter and Facebook private messages using Sprout’s Bot Builder.
  • Saved and suggested replies Powered by a machine learning algorithm, Suggested replies recommends consistent answers to commonly asked questions.
  • Inbox rule builder for automated actions Set up alerts and rules based on keywords, message types and profiles to automatically tag and complete messages in the Smart Inbox.
  • Custom URL tracking Seamlessly append tracking codes to links posted in Sprout to identify your social traffic into Google Analytics.
  • Twitter surveys to define CSAT or NPS Gather customer feedback to get CSAT (customer satisfaction scores) and NPS (net promoter score) with Twitter Feedback Surveys.

Customize with Listening and Advocacy add-ons, which can be added on to any plan. Start a free trial or request a demo to get started.

Join our 25,000+ happy customers

Any other questions? Give us a call 1.866.878.3231

Frequently asked questions

What if I decide I want a different plan?

No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.

Are there contracts or commitments?

Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.

What are my payment options?

Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact sales@sproutsocial.com to discuss these options.

Can I purchase more profiles but stay in the same plan?

You sure can. You can purchase additional profiles for a monthly charge of $25 per profile. Profile limitations in Advanced and Enterprise plans are often negotiated as part of your contract.

How much does Sprout Social cost?

Sprout Social’s pricing starts at $99 per user per month for the Standard plan. The Professional plan offers additional features for business at $149 per user per month, and the Advanced plan offers solutions for businesses at scale at $249 per user per month. Annually, the Standard plan costs $1,188 per user, the Professional plan is $1,788 per user annually, and the Advanced plan is $2,988 per user per year.

Testimonials

Sprout’s unified Smart Inbox and intuitive interface were huge factors in our selection. We needed a tool that would be very easy to train new team members on, that would be efficient to use and would give us confidence that we’re not missing important messages.

Jessie LaHaie

Senior Online Community Specialist

We always make sure we’re talking with our fans, not at them. We want to make sure we’re answering every legitimate question that comes our way and starting that two-way conversation.

Coop Elias

Social Media Specialist