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Try Sprout Social for free with a 30-day trial

Discover the most robust and cohesive social media business solution, built to scale. Upgrade as you grow or cancel anytime.

Standard

$99 per user per month

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No credit card required

  • Essential tools for getting started
  • Standard includes:
  • 5 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
  • All-in-one social inbox Monitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place.
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Review management Easily monitor and manage reviews across Facebook, Google My Business and TripAdvisor.
  • Profiles, keywords and locations monitoring
  • Tasking and social CRM tools Sprout’s social customer relationship management (CRM) tools provide contextual information such as conversation history, contact information and internal notes to help teams respond to customers quickly and personally.
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps
Most Popular

Professional

$149 per user per month

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No credit card required • Request a demo

  • Powerful tools for social business
  • Professional includes:
  • 10 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
  • Everything in Standard, plus
  • Competitive reports for Instagram, Facebook and Twitter
  • Incoming and outgoing message content tagging
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times Boost content reach by an average of 60% with suggested times meant to promote more social engagement.
  • Response rate and time analysis reports Analyze response rates and times to benchmark engagement goals and improve your social media responsiveness.
  • Trend analysis for Twitter keywords and hashtags
  • Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
  • Helpdesk integration Integrate your Zendesk, UserVoice or HubSpot account to create, track and manage support issues from social.

Advanced

$249 per user per month

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No credit card required • Request a demo

  • Advanced tools for social business at scale
  • Advanced includes:
  • 10 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
  • Everything in Professional, plus
  • Message Spike Alerts for increased message activity Get alerted when message volume is higher than usual with email and push notifications.
  • Digital asset and content library Store relevant and on-brand content including images, videos and text snippets for more efficient campaign management.
  • Chatbots with automation tools Create, preview and manage chatbots for Twitter and Facebook private messages using Sprout’s Bot Builder.
  • Saved and suggested replies Powered by a machine learning algorithm, Suggested replies recommends consistent answers to commonly asked questions.
  • Inbox rule builder for automated actions Set up alerts and rules based on keywords, message types and profiles to automatically tag and complete messages in the Smart Inbox.
  • Custom URL tracking Seamlessly append tracking codes to links posted in Sprout to identify your social traffic into Google Analytics.
  • Twitter surveys to define CSAT or NPS Gather customer feedback to get CSAT (customer satisfaction scores) and NPS (net promoter score) with Twitter Feedback Surveys.

Customize with Listening, Premium Analytics and Advocacy addons, which can be added on to any plan.

Start a free trial or request a demo to get started.

Questions regarding any of our plans?

Send us a note at sales@sproutsocial.com or call us at 1.866.878.3231

You can also read through our FAQs below

Previously we were using a publishing solution from one of Sprout’s competitors, and it felt like it was moving in the opposite direction in terms of functionality. Being able to move to a platform that is consistently expanding has been really nice.

Andrew Rosch, Director of Marketing Strategy, Ecommerce and Events at Trek

The way Sprout is configured is really simple. You’ve got one place where you go to get all the information you need. It has really streamlined our communication.

Richard Sharpe, Divisional Head - Operational Services Division at CASIO

As far as what differentiates Sprout from competitors in the enterprise space, ease of use would be my No. 1 thing. With so many of the other tools, it seems like you need years of experience to actually use them effectively.

Shelby Khan, Social Media Manager at Cloudera

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Frequently asked questions

Still have questions about how Sprout's software can help your business?

Call us at 1.866.878.3231

Or send us an email: sales@sproutsocial.com

Getting started

You’ll have 30 days to try Sprout, risk free. No credit card is required to start a trial.

After your 30-day free trial, you’ll be asked to pick a plan and enter your payment info.

Request a free, customized demo and have a Sprout expert show you our suite of social management, customer care, social data and intelligence, and advocacy solutions.

We’re here to help! Please reach out to your Account Representative or contact Sales at 1.866.878.3231.

Plans

No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.

Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.

You sure can. Additional profiles can be purchased for a nominal fee without the need to upgrade to a higher plan. Access to additional profiles based on your company’s exact needs can be discussed with one of our team members during your evaluation. Contact us for more information.

Unsure which plan is right for your business? Contact sales@sproutsocial.com and we’ll help you choose the best path forward based on your business goals.

Payments and pricing

Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact sales@sproutsocial.com to discuss these options.

You can reach our billing department at support@sproutsocial.com.

Sprout Social’s pricing starts at $99 per user per month for the Standard plan. The Professional plan offers additional features for business at $149 per user per month, and the Advanced plan offers solutions for businesses at scale at $249 per user per month. Annually, the Standard plan costs $1,188 per user, the Professional plan is $1,788 per user annually, and the Advanced plan is $2,988 per user per year.

Platform

No. The features and tools within the Premium Add-On packages do not work independently; instead, they unlock additional functionality on top of our base plans.

At Sprout, we take your account’s security very seriously:

  • All interactions with Sprout are encrypted with SSL over the Internet.
  • Sprout’s databases are kept in a private network, completely inaccessible from the public Internet.
  • Sprout doesn’t store user passwords, so even if our database were to be hacked, it would be impossible for the attacker to gain access to your account.
  • Sprout accesses Facebook and Twitter on your behalf using a mechanism called OAuth; this is highly secure and flexible in that you can easily disable Sprout’s access at any time.