How to Amplify Your Customer Care Strategy
Social media is growing as the preferred method for people to contact businesses. This requires organizations to rethink their customer service strategy. Social customer care is about creating fast resolutions and building lasting relationships through engaging, meaningful dialogue.
Join our webinar with Sprout Social’s VP of Strategy and Brand Engagement, Andrew Caravella, and Twitter’s Product Marketer, Jeff Lesser, as they discuss how to amplify your current customer care strategy. In this webinar, you will learn:
- Why social customer care is critical to your business
- Ways to enhance your current customer care strategy
- How to engage in meaningful conversations with your customers through social media
- Insights about Twitter Feedback when using the Sprout Tool