Scale 1:1 Engagement with Facebook Messenger Chatbots
August 17, 2017 — Facebook chatbots have changed the way consumers and brands interact on the world’s largest social platform. Today, over 100,000 bots are being used on Read more...
Product Updates
We’re constantly improving the Sprout experience. Learn more about the latest features and functionality updates.
Customize Your Profile & Network Reports With Report Builder
August 16, 2017 — Agencies know proving value to their clients is important, and with 80% of companies outsourcing all or part of their social media marketing tactics, Read more...
Streamline Conversations with the New Twitter Contact View & Real-Time Direct Messaging
July 6, 2017 — As Twitter continues to make enhancements that facilitate more open dialogue in the Direct Message channel, we find that consumers are requiring more direct Read more...
Introducing Sprout’s Bot Builder for Automated Conversational Workflows
June 20, 2017 — Last year roughly 34,000 chatbots took on business functions–mostly in response to a growing need for automated assistance in customer care. And last November, Read more...
Streamline Social Efforts With Instagram & Facebook Ad Comments in the Smart Inbox
May 30, 2017 — Social media advertising is now an over $8.4 billion dollar market. On Facebook alone, a recent report shows that 92% of social marketers use Read more...
Streamline Your Content Planning With Publishing Calendar Enhancements
May 4, 2017 — Last year we introduced new ways to use Sprout’s publishing calendar, including message volume indicators, message tags, and the ability to export for offline Read more...
Sprout Social Receives 2 Top Awards in G2 Crowd’s Latest Software Report
April 3, 2017 — Sprout Social was recently recognized by G2 Crowd as the Most Implementable social media monitoring software with the Highest User Adoption—two distinctions we are Read more...
Say More With Your 140: Twitter’s Character Count Changes Live in Sprout
March 31, 2017 — Marketers and publishers know that expressing yourself within a confined word count is challenging. And, as the social communication landscape has evolved, many brands Read more...
Better Collaboration with Recent Enhancements Across Sprout
March 23, 2017 — Sprout’s platform enables teams to better collaborate and more easily manage their workflow. We’ve recently released many enhancements to further refine user roles within Read more...
Monitor & Engage Anytime With Facebook & Instagram Push Notifications on Mobile
March 13, 2017 — Social media is 24/7. It has become second nature for consumers to turn to social networks like Facebook and Instagram on their morning commute, Read more...
Benchmark Performance with the New Instagram Competitors Report
March 10, 2017 — Despite its in-the-moment nature, having a defined Instagram strategy is imperative for brands. In fact, research shows that 65% of the top performing posts Read more...
Start Measuring Customer Satisfaction With Twitter Feedback by Sprout Social
March 7, 2017 — Twitter has become the go-to channel for many people to connect with a business or service provider. They turn to Twitter because its public, real-time and Read more...
Introducing Sprout Social’s Instagram Scheduling Workflow
February 7, 2017 — When it comes to growth and popularity, few apps can match Instagram’s trajectory. Over the past several years the platform has seen its user Read more...
Foster Customer Relationships With Sprout’s Instagram Contact View & Engagement History
December 8, 2016 — Instagram empowers brands to distribute compelling media in a way that tells a story and engages consumers. For consumers, Instagram enables them to tag Read more...
Engage With Your LinkedIn Company Page Network From the Smart Inbox
December 2, 2016 — With more than 450 million members, LinkedIn® has swiftly solidified itself as a global community of professionals. Over the years, the network has evolved Read more...
Compare Performance Across Pages With Sprout’s Facebook Competitors Report
December 1, 2016 — Sprout’s Facebook Competitors Report enables your brand to track fundamental metrics for any Facebook Page and benchmark these metrics against your own Pages. With Read more...
Introducing Bambu’s All-New App for iOS and Android
November 16, 2016 — The average employee wants to be more involved in your business. In fact, nearly 3 in 4 employees want their company to keep them Read more...
Sprout Social & Twitter Are Working Together to Enhance the Social Conversation
November 1, 2016 — Open communication between brands and people creates progress. Nowhere is this more critical than when a person reaches out with a customer service inquiry or issue on Read more...
Sprout’s Q3 2016 Reporting Updates
October 24, 2016 — In Q3 2016, Sprout’s reporting squad launched a variety of new reports and revamped several others. The team implemented design tweaks for a better Read more...
Manage & Publish Your Team’s Social Images With Sprout’s Asset Library
October 6, 2016 — When it comes to sharing engaging content, social media marketers understand the importance of compelling visuals. But how do you efficiently manage your visual Read more...
