Customers Want Answers on Social Media—Don’t Leave Them Hanging

If you think you’re seeing more and more brand interactions on your social feeds, it’s not your imagination. According to a recent report by social media management tool Sprout Social, the number of social media messages customers send to brands has increased by 77 percent since 2013.

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Resources for you

37 free social media strategy templates that will elevate your workflows
Published on May 13, 2025 Reading time 14 minutes
[Toolkit] Everything You Need to Prove Organic Social Media ROI
The 2025 Sprout Social Index, Edition XX
[Toolkit] Essential AI Marketing Resources for Social Media Managers

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