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Integrations

Your most essential networks and tools in one centralized platform

No more jumping between platforms. Simple setup, saved time and smoother collaboration.

Social Networks

Sprout centralizes publishing, monitoring, engagement and analytics across the major social platforms to help you save time, improve customer experience and collaborate more effectively.

Facebook

Social Network

Sprout’s Facebook integration includes publishing, analytics, reputation and response management tools for Pages and Messenger.

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Instagram

Social Network

Work smarter with Sprout’s Instagram management tools—schedule posts, manage comments, monitor hashtags and run reports.

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LinkedIn

Social Network

Deliver smarter, faster and more personal social communications with powerful tools to manage your LinkedIn Company Pages.

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Pinterest

Social Network

Visualize Pins and inspire ideas with specialized tools to help you create, publish and report on your Pinterest content.

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Threads

Social Network

Elevate and scale your social strategy on Threads with Sprout’s intuitive planning and scheduling capabilities.

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TikTok

Social Network

Optimize and grow your end-to-end TikTok marketing strategy with video scheduling, comment management and presentation-ready analytics.

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X (Formerly Twitter)

Social Network

Seamlessly execute social media management and social customer care on Twitter from a single, scalable platform.

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YouTube

Social Network

Simplify your video publishing strategy and deepen connections with your audience on YouTube, alongside other social platforms.

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Business Intelligence (BI)

Easily connect Sprout’s social data with industry-leading business intelligence tools to understand your omni-channel performance, customize data and extract business-critical insights.

Salesforce Marketing Cloud Intelligence

Business Intelligence (BI)

Premium Solution

Give data-driven marketers their dream. Incorporate owned performance across all your social networks into overall marketing dashboards, enriched with Sprout tag and campaign data.

Requirements: Salesforce Marketing Cloud Intelligence

Data types: Post-level Analytics

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Tableau

Business Intelligence (BI)

Premium Solution

Make the right decisions by combining Sprout’s robust social data with other key business channels for a comprehensive view of your data in Tableau.

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Requirements: Tableau

Data types: Analytics

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Help Desk

Streamline your customer service workflow. Social teams who work within Sprout can now easily collaborate with support agents who work exclusively in other support platforms.

More on Customer Care

Hubspot

Help Desk

Advanced Plan

Incorporate owned performance across all your social networks into overall marketing dashboards, enriched with Sprout tag and campaign data.

Requirements: Hubspot Service Hub account

Data types: Messages; Contacts; Tickets

Functionality: Read, Reply, Tag, Auto-sync

Microsoft Dynamics 365

Lead Generation, CRM, and Help Desk

Advanced Plan

Easily track customer issues, record customer interactions, route cases and create leads by pushing social messages directly from Sprout into Dynamics 365.

Requirements: Microsoft Dynamics 365 account

Data types: Messages; Contacts; Tickets

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Salesforce Service Cloud

Help Desk

Advanced Plan

Deliver world-class omni-channel care. Smart automation brings rich social data directly into Service Cloud allowing your teams to focus on the highest impact Cases with complete context of the customer experience.

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Requirements: Salesforce account

Data types: Messages; Contacts; Tickets

Functionality: Reply, Automatically and Manually Create Cases, Edit Cases, Edit Contact Information, Auto-sync

Zendesk

Help Desk

Advanced Plan

Sprout’s integration with Zendesk allows Sprout users to assign inbound messages as Support Issues, which converts the task into a helpdesk ticket within Zendesk.

Requirements: Zendesk

Data types: Messages; Contacts; Tickets

Functionality: Read, Reply, Tag, Auto-sync

Lead Gen & CRM

Sprout integrates with industry-leading lead generation and CRM solutions to help you win new business by generating leads from social and nurturing established customer connections.

More on Social CRM

Marketo

Lead Generation

Advanced Plan

Identify people who’ve interacted heavily with your campaigns on social and quickly link their social profiles to pass qualified leads to your Sales team.

Requirements: Marketo account

Data types: Messages; Contact Information

Functionality: Create Leads, Edit Contact Information, Auto-sync

Microsoft Dynamics 365

Lead Generation, CRM, and Help Desk

Advanced Plan

Easily track customer issues, record customer interactions, route cases and create leads by pushing social messages directly from Sprout into Dynamics 365.

Requirements: Microsoft Dynamics 365 account

Data types: Messages; Contacts; Tickets

Functionality: Simple connection with no development work required, Customized visuals and KPIs

Salesforce Marketing Cloud

CRM

Advanced Plan

Turn social interactions into lifelong customer relationships by using social data to create meaningful customer journeys and audiences.

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Requirements: Salesforce account

Data types: Contacts, Cases, Leads, Social Posts, Social Personas

Functionality: Contact and Lead synchronization

Salesforce Sales Cloud

Lead Generation and CRM

Advanced Plan

Activate social pipeline. Send qualified leads to your sales team and create new contacts in connection with your social channels.

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Requirements: Salesforce account

Data types: Messages; Contacts

Functionality: Create Leads, Edit Contact Information, Auto-sync

Messaging

Make Sprout your central hub for message management. Unify all the messages from your social channels and messaging tools into a single stream so you never miss an opportunity to connect.

Facebook Messenger

Messaging

The Smart Inbox brings all your messages across Facebook Pages—including Messenger—into one, filterable stream.

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Google’s Business Messages

Messaging

Build relationships with local customers through direct and timely communication with Google’s Business Messages.

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WhatsApp

Messaging

Create high-quality customer experiences at scale by managing and replying to WhatsApp messages in your Smart Inbox.

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Reputation & Review Management

Sprout’s review management helps you strengthen your online reputation by monitoring and managing reviews across your business and locations in one centralized stream.

More on Review Management

Apple App Store

Reputation & Review Management

All Plans

Centralize Apple App Store app insights to help monitor brand health and enhance public perception of your brand by engaging with customer reviews.

Requirements: Apple App Store account and app

Data types: Reviews

Functionality: Read, Reply, Tag

Facebook Page Reviews

Reputation & Review Management

All Plans

Easily monitor and manage Facebook page reviews in a single stream so you can stay organized and informed, and respond quickly to every review.

Requirements: Facebook Business account

Data types: Reviews

Functionality: Read, Reply, Tag

Glassdoor

Reputation & Review Management

All Plans

Help bridge the worlds of Marketing and HR by reading & responding to Glassdoor reviews from Sprout.

Requirements: Glassdoor Admin account

Data types: Reviews

Functionality: Read, Reply, Tag

Google My Business

Reputation & Review Management

All Plans

Identify, organize and reply to customer reviews from Google My Business to optimize engagement and build brand loyalty.

Requirements: Google My Business account

Data types: Reviews

Functionality: Read, Reply, Tag

Google Play Store

Reputation & Review Management

All Plans

Centralize Google Play Store app insights to help monitor brand health and enhance public perception of your brand by engaging with customer reviews.

Requirements: Google Play Store account and app

Data types: Reviews

Functionality: Read, Reply, Tag

Tripadvisor

Reputation & Review Management

All Plans

Easily monitor and manage Tripadvisor reviews in a single stream so you can stay organized and informed, and respond quickly to every review.

Requirements: Tripadvisor account

Data types: Reviews

Functionality: Read, Reply, Tag

Yelp

Reputation & Review Management

All Plans

Actively moderate and respond to Yelp reviews within Sprout in order to project a positive brand image and build stronger relationships with consumers.

Requirements: Yelp Business Account

Data types: Reviews

Functionality: Read, Reply, Tag

Social Commerce

Sprout helps remove the extra step between product discovery and purchase on top social commerce platforms. Drive purchases, personalize care and improve response times.

More on Social Commerce

Facebook Shops

Social Commerce

Professional Plan

Advanced Plan

Quickly share product information by linking directly to your Facebook Shops product catalog in a post or reply.

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Requirements: Facebook Shops account

Data types: Product Catalog

Functionality: Import product catalog

Shopify

Social Commerce

Professional Plan

Advanced Plan

Link your Shopify customers to their social profiles in Sprout to view their order history and provide updates. Include direct links to your product catalog when posting to social or replying to customers.

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Requirements: Shopify account

Data types: Product Catalog; Order Data; Customer Data

Functionality: Import product catalog, View customers’ order history

WooCommerce

Social Commerce

Professional Plan

Advanced Plan

Easily access product information on social media by linking your WooCommerce product catalogue to Compose and the Smart Inbox.

Requirements: WooCommerce account

Data types: Product Catalog

Functionality: Import product catalog

Social Listening

In addition to posting and engaging, these network integrations also enable you to tap into global conversations around your brand and industry to identify trends, extract critical insights and stay ahead of the competition. Listening is an add-on feature that you can add to any Sprout plan.

More on Social Listening

Facebook

Social Listening

Premium Solution

Observe trends, uncover engagement patterns and gauge sentiment around your brand or any related topic.

Instagram

Social Listening

Premium Solution

Uncover industry trends, get unfiltered feedback, conduct competitive analysis and identify potential customers and influencers.

Reddit

Social Listening

Premium Solution

Analyze relevant Reddit conversations to identify trends and sentiment, extract critical insights and stay ahead of the competition.

Tumblr

Social Listening

Premium Solution

Identify relevant trends and critical business insights to keep a pulse on how people are talking about the topics that matter most. Offered as part of Sprout’s social listening add-on feature.

Web

Social Listening

Premium Solution

Pull in data from pages on the web outside of social like blog posts, forum posts and news articles to strengthen your strategy.

X (Formerly Twitter)

Social Listening

Premium Solution

Surface hashtag and topic trends, understand sentiment, measure campaign success and analyze share of voice in the market.

YouTube

Social Listening

Premium Solution

Discover new content trends and topics, monitor influencer performance and identify new influencers and collaborators.

Workflow & DAM

Sprout’s flexible integrations can fit any social team’s content creation and approval workflows. Easily import, edit, review or create new assets from the most popular design and file storage solutions.

Adobe Experience Manager

Workflow & DAM

All Plans

Import all the latest and greatest approved content from your team’s Adobe Experience Manager account directly into Sprout.

Requirements: Adobe Experience Cloud account

Data types: Images, Videos

Functionality: Import digital assets

Bynder

Workflow & DAM

All Plans

Import all the latest and greatest approved content from your team’s Bynder account directly into Sprout.

Requirements: Bynder account

Data types: Images, Videos

Functionality: Import digital assets

Canva

Workflow & DAM

All Plans

Get creative with your social media assets by using the Canva design editor directly in Sprout. Import existing media or create new.

Requirements: Canva account

Data types: Images

Functionality: Import digital assets, Create new assets

Dropbox

Workflow & DAM

All Plans

Import all the latest and greatest approved content from your team’s Dropbox directly into Sprout.

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Requirements: Dropbox account

Data types: Images, Videos

Functionality: Import digital assets

Feedly

Workflow & DAM

All Plans

View the topics and content you’ve subscribed to on the Feedly news aggregator platform directly in Sprout.

Requirements: Feedly account

Data types: Articles

Functionality: Aggregate news feeds

Google Drive

Workflow & DAM

All Plans

Import all the latest and greatest approved content from your team’s Google Drive directly into Sprout.

Requirements: Google Drive account

Data types: Images, Videos

Functionality: Import digital assets

Microsoft Teams

Workflow & DAM

Premium Solution

Broadcast Employee Advocacy stories to Microsoft Teams channels and chats. Enable your employees to share top company news, announcements, and become better thought leaders.

Requirements: Microsoft Teams account, Employee Advocacy subscription

Functionality: Share Employee Advocacy stories

Slack

Workflow & DAM

All Plans

Stay up to date on your Sprout approval and task workflows in real-time with customized Slack notifications. Create multiple channels to stay organized and never miss a beat when responding to your inbound messages.

Requirements: Slack account

Data types: Approval notifications; Task notifications

Functionality: Create custom notifications