Date & Time
The Importance of Social Customer Care in 2018
Register for a free webinar
The world today is a social media-driven place, where customers take to their favorite social platforms to gush about the brands they love and air their grievances about the ones they don’t.
But social isn’t just a soapbox for people to yell from—54% are using the platform to actually get a response from a business. That’s where good customer care comes in.
Join our upcoming webinar where Sprout Social and Twitter explore what it takes to build a world-class customer care strategy.
- What social customer care is and why it matters
- How to staff your team and build a scalable program
- Tips to execute an effective strategy on Twitter and beyond