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- Social Media Analytics
- Sprout in Action
3 ways to get more from your data with Sprout custom reporting
Published on October 12, 2023 Reading time 7 minutes
Categories
- Social Media Analytics
- Sprout in Action
How 3 brands use a Tagging strategy for marketing to get better insights, faster
Published on October 4, 2023 Reading time 7 minutes
Categories
- Community Management
- Customer Care
What is a brand community and how to build a successful one
Published on October 4, 2023 Reading time 8 minutes
Categories
- Social Commerce
- Social Media Content
6 effective ways to increase online sales through social media
Published on October 2, 2023 Reading time 7 minutes
Categories
- Customer Care
- Customer Experience
Customer satisfaction score (CSAT): What it is and how to measure it
Published on September 20, 2023 Reading time 10 minutes
Categories
- Social Media Analytics
- What’s Next
How marketing business intelligence empowers you to reach your customers
Published on September 19, 2023 Reading time 7 minutes
Categories
- Customer Care
- Marketing Disciplines
How 7 brands use customer marketing content strategies to deepen audience connection
Published on September 14, 2023 Reading time 12 minutes
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- All Industries
- Experience Level
15 ways to use social media for education
Published on September 6, 2023 Reading time 10 minutes
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- AI Marketing
- Social Media Management
5 ways to use social media more efficiently
Published on September 5, 2023 Reading time 8 minutes
Categories
- Customer Care
- Customer Experience
How to build customer relationships with social media
Published on September 4, 2023 Reading time 8 minutes
Categories
- Employee Advocacy
- Social Media Strategy
Social media employee training: A playbook to get everyone involved in extending your brand
Published on August 30, 2023 Reading time 9 minutes
Categories
- All Career Growth
- Customer Care
Customer service reports: What they are and tips for building them
Published on August 24, 2023 Reading time 11 minutes
Categories
- Customer Experience
- Social Listening
Conversational analytics: How to use social listening for brand insights
Published on August 22, 2023 Reading time 7 minutes
Categories
- Leadership
- Marketing Disciplines
Balancing brand and performance marketing: Don’t fall for the “soft” investment fallacy
Published on August 22, 2023 Reading time 5 minutes
Categories
- AI Marketing
- Technology & Software
How named entity recognition (NER) helps marketers discover brand insights
Published on August 15, 2023 Reading time 6 minutes
Categories
- Social Listening
- Social Media Analytics
5 stories that showcase social data’s rising influence on business success
Published on August 15, 2023 Reading time 6 minutes
Categories
- Branding & Creative
- Social Media Content
Are static posts making a comeback?
Published on July 27, 2023 Reading time 6 minutes
Categories
- Corporate Communications
- Social Listening
Why it’s time to break up with your biannual brand survey
Published on July 26, 2023 Reading time 7 minutes
Categories
- Social Media Content
- Social Media Marketing
8 tips to boost your video conversion rate
Published on July 19, 2023 Reading time 6 minutes
Categories
- Customer Care
- Social Media Management
Social CRM: How (and why) to manage customer relationships on social
Published on July 17, 2023 Reading time 6 minutes