Create an exceptional brand experience
Best-in-class social media management and engagement software. Change plans or cancel at any time.
Standard
$99 per user per month
- Essential tools for getting started
- Standard includes:
- 5 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
- All-in-one social inbox Monitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place.
- Publish, schedule, draft and queue posts
- Social content calendar
- Review management Easily monitor and manage reviews across Facebook, Google My Business and TripAdvisor.
- Profiles, keywords and locations monitoring
- Tasking and social CRM tools Sprout’s social customer relationship management (CRM) tools provide contextual information such as conversation history, contact information and internal notes to help teams respond to customers quickly and personally.
- Group, profile and post-level reporting
- Paid promotion tools to boost Facebook posts
- iOS and Android mobile apps
Professional
$149 per user per month
- Powerful tools for social business
- Professional includes:
- 10 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
- Everything in Standard, plus
- Competitive reports for Instagram, Facebook and Twitter
- Incoming and outgoing message content tagging
- Custom workflows for multiple approvers and steps
- Scheduling for optimal send times Boost content reach by an average of 60% with suggested times meant to promote more social engagement.
- Response rate and time analysis reports Analyze response rates and times to benchmark engagement goals and improve your social media responsiveness.
- Trend analysis for Twitter keywords and hashtags
- Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
- Helpdesk integration Integrate your Zendesk or HubSpot account to create, track and manage support issues from social.
Advanced
$249 per user per month
- Advanced tools for social business at scale
- Advanced includes:
- 10 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
- Everything in Professional, plus
- Message Spike Alerts for increased message activity Get alerted when message volume is higher than usual with email and push notifications.
- Digital asset and content library Store relevant and on-brand content including images, videos and text snippets for more efficient campaign management.
- Chatbots with automation tools Create, preview and manage chatbots for Twitter and Facebook private messages using Sprout’s Bot Builder.
- Saved and suggested replies Powered by a machine learning algorithm, Suggested replies recommends consistent answers to commonly asked questions.
- Inbox rule builder for automated actions Set up alerts and rules based on keywords, message types and profiles to automatically tag and complete messages in the Smart Inbox.
- Automated Link Tracking Set up rules to automatically add link tracking to links posted in Sprout, helping you better identify your social traffic.
- Twitter surveys to define CSAT or NPS Gather customer feedback to get CSAT (customer satisfaction scores) and NPS (net promoter score) with Twitter Feedback Surveys.
Customize with Listening, Premium Analytics and Advocacy addons, which can be added on to any plan.
Start a free trial or request a demo to get started.
Questions regarding any of our plans?
Send us a note at sales@sproutsocial.com or call us at 1.866.878.3231
You can also read through our FAQs below
Join our 25,000+ happy customers
Standard | Professional | Advanced | |
---|---|---|---|
Plan Overview | Standard | Professional | Advanced |
Price per User per Month | $99 | $149 | $249 |
Social ProfilesThe following profile types count against your profile limit: Twitter, Instagram, Pinterest, YouTube, Facebook profiles & Pages, LinkedIn Company Pages, Google My Business, TripAdvisor. The following do not count against your profile limit: Google Analytics, HelpDesk integrations, any ad accounts associated with a network profile/Page, LinkedIn personal profiles. | 5 | 10 | 10 |
Additional Profile Price per Month | $25 per profile | $25 per profile | $25 per profile |
Brand Keywords per Group Brand Keywords per GroupMonitor distinct search terms and phrases on Twitter. | 10 | 10 | 20 |
Audience Size (Fans/Followers) Audience Size (Fans/Followers)The number of fans and followers across all of your connected profiles. | Up to 200,000 | Up to 500,000 | Unlimited |
Mobile App for iOS & Android | Included | Included | Included |
Engagement & Customer Care | |||
All-In-One Social InboxMonitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place. | Included | Included | Included |
Real-Time Keyword/Brand Monitoring Real-Time Brand MonitoringMonitor distinct search terms and phrases on Twitter. | Included | Included | Included |
Contact Views With Notes, Comments, History Contact ViewsAccess Contact Views with shared customer records, conversation history and customizable contact fields for Twitter, Facebook, Instagram and LinkedIn users. | Included | Included | Included |
Conversation History | 90 Days | Full History | Full History |
Message Completion Message CompletionMark messages as complete and filter them from view in the inbox. | Included | Included | Included |
Collision DetectionView real-time indicators on the message surface when a teammate is viewing or replying to a message. | Included | Included | Included |
Comment Moderation | Included | Included | Included |
Review Moderation Review ModerationMonitor ratings and respond to reviews across Facebook, TripAdvisor and Google My Business. | Included | Included | Included |
Facebook & Instagram Ads Comment Moderation | Included | Included | Included |
iOS & Android Inbox Push Notifications Mobile Inbox Push NotificationsCustomize mobile push notifications across networks, profiles and message types. | Included | Included | Included |
Message Tasking | Included | Included | Included |
Custom Inbox Views | Included | Included | Included |
Message Tagging Message TaggingCreate and apply custom tags to inbound social messages from the Smart Inbox. | Not Included | Included | Included |
Helpdesk Integration Helpdesk IntegrationIntegrate your Zendesk or HubSpot Service account to seamlessly create, manage and track support issues from social. | Not Included | Included | Included |
Engagement Reporting Engagement ReportingAnalyze response rates and times to benchmark engagement goals and improve your social media responsiveness. | Not Included | Included | Included |
Team & Productivity Reporting Team & Productivity ReportingTrack publishing, response and task metrics at the individual user level. | Not Included | Included | Included |
Task Completion Reporting | Not Included | Included | Included |
Comprehensive Tag Reporting Comprehensive Tag ReportingPinpoint trends in tagged messages to track feedback, campaign success and sentiment. | Not Included | Included | Included |
Custom Influencer List Custom Influencer ListSpecify a list of Twitter, Instagram, LinkedIn and Facebook profiles to be easily identified with custom indicators in the Smart Inbox. | Not Included | Included | Included |
Saved Replies | Not Included | Not Included | Included |
Message Spike Alerts Message Spike AlertsGet alerted when message volume is higher than usual with email and push notifications. | Not Included | Not Included | Included |
Suggested Twitter Replies Suggested Twitter RepliesPowered by a machine-learning algorithm, Suggested Replies recommends consistent answers to commonly asked questions. | Not Included | Not Included | Included |
Twitter Customer Satisfaction Survey (NPS/CSAT) Twitter SurveysGather CSAT or NPS data through simple, automated Twitter DM surveys. | Not Included | Not Included | Included |
Automated Conversational Workflow (Chatbots) Automation ToolsSet up automated conversational workflow through chatbots to help your agents provide better service. | Not Included | Not Included | Included |
Inbox Rule Builder Inbox Rule BuilderAutomate actions and workflows in the Smart Inbox with Inbox Rules for tagging, completing, alerting and more. | Not Included | Not Included | Included |
Publishing & Content Planning | |||
Collaborative Content Calendar | Included | Included | Included |
Advanced Post Scheduler (Multi-Day/Time) | Included | Included | Included |
Sprout Queue (Message per Day) Sprout QueueFully configurable queue system for automated scheduling to fill publishing gaps. | 10 | 20 | 30 |
Message Drafting | Included | Included | Included |
Multi-Profile Publishing | Included | Included | Included |
Multi-Network Publishing | Included | Included | Included |
Multimedia Publishing Multimedia PublishingSchedule, draft, queue and publish video and multiple photos across networks. | Included | Included | Included |
Publish From Web/Mobile/Tablet | Included | Included | Included |
Instagram Publishing Instagram PublishingPlan, create and publish directly to Instagram feeds and Stories from web. Optionally, receive a push notification on your mobile device to publish with advanced functionality. | Included | Included | Included |
Pinterest Publishing | Included | Included | Included |
YouTube Publishing | Included | Included | Included |
Google My Business Publishing | Included | Included | Included |
Paid Promotion for Facebook Paid Promotion for FacebookMaximize content reach by boosting new and previously published organic Facebook Posts. | Included | Included | Included |
Content Suggestions Content SuggestionsFind engaging content and stay on top of trending topics with an aggregated list of shared links across social channels. | Included | Included | Included |
Pause All Scheduled or Queued Messages Pause All Scheduled or Queued MessagesGain peace of mind that in times of crisis you can stop all publishing activity from all profiles across your accounts. | Included | Included | Included |
Built-in Image Editor | Included | Included | Included |
ViralPost® in QueueDeliver your content at optimal times with ViralPost® in the Sprout Queue -- Sprout's patented send time optimization technology. | Included | Included | Included |
Location Tagging Location TaggingAdd locations to your Tweets, Instagram and Facebook posts to promote more traffic to your brand and create more opportunities to engage with your audience. | Included | Included | Included |
Schedule Content in Bulk | Not Included | Included | Included |
Cross-Network Audience Targeting | Not Included | Included | Included |
Optimal Send Times in Compose Optimal Send Times in ComposeBoost content reach by an average of 60% with suggested times for optimal social engagement in Sprout's Compose Publisher. | Not Included | Included | Included |
Campaign Tagging Campaign TaggingCreate and apply custom tags to outbound social messages from Compose and filter by tag on the Content Calendar. | Not Included | Included | Included |
Advanced Publishing Permissions Advanced Publishing PermissionsGrant user-based publishing permissions on the profile level for varying levels of publishing access. | Not Included | Included | Included |
Message Approval Workflow Message Approval WorkflowUse advanced permissions and flexible approval structure to set up workflows to submit, review, collaborate on and approve posts. | Not Included | Included | Included |
Custom Link Tracking Custom Link TrackingSeamlessly append tracking codes to links posted in Sprout to identify your social traffic into Google Analytics. | Not Included | Included | Included |
Automated Link Tracking Automated Link TrackingSet up rules to automatically add link tracking to links posted in Sprout, helping you better identify your social traffic. | Not Included | Not Included | Included |
Digital Asset & Content Library Digital Asset & Content LibraryStore relevant and on-brand content including images, videos and text snippets for more efficient campaign management. Integrates with Dropbox and Google Drive. | Not Included | Not Included | Included |
Reporting & Analytics | |||
Group, Profile & Post-Level Reporting Group, Profile & Post-Level ReportingReport across Twitter, Facebook, Instagram LinkedIn, and Pinterest. Pull unlimited PDF/CSV exports. | Included | Included | Included |
Cross-Network Group Report | Included | Included | Included |
Post Performance Report Post Performance ReportTrack post-level performance with reach, impression, click and engagement metrics across Twitter, Facebook, Instagram, LinkedIn and Pinterest posts. | Included | Included | Included |
Twitter Profiles Report | Included | Included | Included |
Facebook Pages Report | Included | Included | Included |
LinkedIn Pages Report | Included | Included | Included |
Instagram Profiles Report | Included | Included | Included |
Pinterest Performance Report | Included | Included | Included |
Google Analytics Report Google Analytics ReportIntegrate your Google Analytics account to better understand how social channels drive traffic to your site. | Included | Included | Included |
Facebook Competitor Report Facebook Competitor ReportBenchmark your Facebook Pages’ growth and performance against a customizable list of competitive brands/profiles. | Not Included | Included | Included |
Twitter Competitor Report Twitter Competitor ReportBenchmark your Twitter profiles’ growth and performance against a customizable list of competitive brands/profiles. | Not Included | Included | Included |
Instagram Competitor Report Instagram Competitor ReportBenchmark your Instagram profiles’ growth and performance against a customizable list of competitive brands/profiles. | Not Included | Included | Included |
Cross-Network Paid Performance Report Cross-Network Paid Performance ReportGet a complete view of paid performance across Facebook (including Messenger), Twitter, Instagram, and LinkedIn as well as their respective audience networks. | Not Included | Included | Included |
Facebook and Instagram Paid Performance Report Facebook and Instagram Paid Performance ReportAnalyze campaign performance and visualize data for ad campaigns on Facebook, Instagram, Messenger and Facebook Audience Network. | Not Included | Included | Included |
Twitter Paid Performance Report Twitter Paid Performance ReportAnalyze campaign-level performance and visualize data for ad campaigns for Twitter and Twitter Audience Network. | Not Included | Included | Included |
LinkedIn Paid Performance Report LinkedIn Paid Performance ReportAnalyze campaign-level performance and visualize data for ad campaigns for LinkedIn and LinkedIn Audience Network. | Not Included | Included | Included |
Twitter Keyword Report Twitter Keyword ReportUncover trends in Twitter traffic/volume for any keyword, hashtag or complex query. | Not Included | 10 Keywords | 20 Keywords |
Twitter Keyword History | Not Included | 1 Year | All-Time |
Not Included | Included | Included | |
Twitter @mention Trends Report Twitter @mention Trends ReportGain insight into how people and brands are talking about you on Twitter. | Not Included | Included | Included |
Team Activity Report Team Activity ReportTrack publishing, response and task metrics at the individual user level. | Not Included | Included | Included |
Task Performance Report Task Performance ReportAnalyze the usage of Tasks and the completion rates between teams and team members. | Not Included | Included | Included |
Engagement Reporting Engagement ReportingAnalyze response rates and times to benchmark engagement goals and improve your social media responsiveness. | Not Included | Included | Included |
Tag Report Tag ReportPinpoint trends in tagged messages (both incoming and outgoing) to track feedback, campaign success and sentiment. | Not Included | Included | Included |
Custom Report Branding | Not Included | Included | Included |
Twitter Feedback Report | Not Included | Not Included | Included |
Report Scheduled Delivery Report Scheduled DeliverySet up recurring weekly or monthly delivery of any report via email in PDF format. | Not Included | Not Included | Included |
Report Builder (Premium Analytics)Build custom reports leveraging Sprout's existing, presentation-ready layouts to display network and profile-level data and insights. | Add-on | Add-on | Add-on |
Advocacy Report, powered by Bambu Advocacy Report, powered by BambuAccess key social share and content performance metrics from Bambu’s employee advocacy General Report inside Sprout. | Add-on | Add-on | Add-on |
Listening & Insights | |||
Smart Inbox | Included | Included | Included |
Brand Keyword Monitoring | Included | Included | Included |
Twitter @mention Trends Report | Not Included | Included | Included |
Twitter Keywords | Not Included | 10 Keywords | 20 Keywords |
Twitter Keyword History | Not Included | 1 Year | All-Time |
Advanced Listening Advanced ListeningGather deep social intelligence with multi-dimensional social listening across all major social channels, blogs, forums and more. | Not Included | Add-on | Add-on |
Integrations | |||
Instagram | Included | Included | Included |
Twitter | Included | Included | Included |
Facebook | Included | Included | Included |
Facebook Ad Accounts | Included | Included | Included |
Facebook Messenger | Included | Included | Included |
Pinterest | Included | Included | Included |
LinkedIn | Included | Included | Included |
YouTube | Included | Included | Included |
Google My Business | Included | Included | Included |
TripAdvisor | Included | Included | Included |
Feedly | Included | Included | Included |
Bit.ly | Included | Included | Included |
Dropbox | Included | Included | Included |
Google Drive | Included | Included | Included |
Zendesk | Not Included | Included | Included |
Hubspot HubspotCreate, track, manage and resolve issues with Sprout's HubSpot Service Hub integration, HubSpot's help desk and ticketing software. | Not Included | Included | Included |
Support | |||
Support Hours | 24/5 | 24/5 | 24/5 |
Live Phone Support | 24/5 | 24/5 | 24/5 |
Live Chat Support | 24/5 | 24/5 | 24/5 |
Self-Service Training Recordings | Included | Included | Included |
Onboarding Support | Included | Included | Included |
Security | |||
Two-Step Verification / 2FA | Included | Included | Included |
Profile-Level Access Restrictions | Included | Included | Included |
Secured Connections | Included | Included | Included |
Included | Included | Included | |
Personal Profile Access | Included | Included | Included |
Advanced Permissions | Not Included | Included | Included |
Custom Portal Branding Custom Portal BrandingCustom in-app and login page branding. | Not Included | Not Included | Included |
Feature Visibility Controls Feature Visibility ControlsConfigure feature visibility within Sprout to ensure users only have access to features relevant to their role. | Not Included | Not Included | Included |
IP Whitelisting | Not Included | Not Included | Included |
Add-Ons | |||
Advanced Listening Advanced ListeningGather deep social intelligence with multi-dimensional social listening across all major social channels, blogs, forums and more. | Not Included | Starting at $999/mo | Starting at $999/mo |
Premium AnalyticsDefine your story with access to additional paid and organic metrics, more report customization, and advanced tools for deeper analysis. | Not Included | Starting at $999/mo | Starting at $999/mo |
Advocacy AdvocacyAmplify your brand’s reach and source/nurture quality sales leads by empowering employees to share curated content across their social networks. | Not Included | Pricing varies | Pricing varies |
Professional Services Professional ServicesSprout's Professional Services team offers multiple strategic services from implementation and social media training to social listening consultation and generating custom social insights reports. | Not Included | Pricing varies | Pricing varies |
Premier Success Plan | |||
Cost per Month | Not Included | $500/mo | $500/mo |
Platform Optimization | Not Included | Included | Included |
Access to Product Roadmap | Not Included | Included | Included |
2-Hour Response Time 2-Hour Response TimeDuring normal business hours — 8am-5:30pm CT. | Not Included | Included | Included |
1:1 Onboarding | Not Included | Included | Included |
Direct access to Customer Success team | Not Included | Included | Included |
Glossary
A
Advanced Listening: Gather deep social intelligence with multi-dimensional social listening across all major social channels, blogs, forums and more.
Advanced Listening: Gather deep social intelligence with multi-dimensional social listening across all major social channels, blogs, forums and more.
Advanced Publishing Permissions: Grant user-based publishing permissions on the profile level for varying levels of publishing access.
Advocacy: Amplify your brand’s reach and source/nurture quality sales leads by empowering employees to share curated content across their social networks.
Advocacy Report, powered by Bambu: Access key social share and content performance metrics from Bambu’s employee advocacy General Report inside Sprout.
All-In-One Social Inbox: Monitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place.
Audience Size (Fans/Followers): The number of fans and followers across all of your connected profiles.
Automation Tools: Set up automated conversational workflow through chatbots to help your agents provide better service.
B
Brand Keywords per Group: Monitor distinct search terms and phrases on Twitter.
C
Campaign Tagging: Create and apply custom tags to outbound social messages from Compose and filter by tag on the Content Calendar.
Collision Detection: View real-time indicators on the message surface when a teammate is viewing or replying to a message.
Comprehensive Tag Reporting: Pinpoint trends in tagged messages to track feedback, campaign success and sentiment.
Contact Views: Access Contact Views with shared customer records, conversation history and customizable contact fields for Twitter, Facebook, Instagram and LinkedIn users.
Content Suggestions: Find engaging content and stay on top of trending topics with an aggregated list of shared links across social channels.
Cross-Network Paid Performance Report: Get a complete view of paid performance across Facebook (including Messenger), Twitter, Instagram, and LinkedIn as well as their respective audience networks.
Custom Influencer List: Specify a list of Twitter, Instagram, LinkedIn and Facebook profiles to be easily identified with custom indicators in the Smart Inbox.
Custom Portal Branding: Custom in-app and login page branding.
D
Digital Asset & Content Library: Store relevant and on-brand content including images, videos and text snippets for more efficient campaign management. Integrates with Dropbox and Google Drive.
E
Engagement Reporting: Analyze response rates and times to benchmark engagement goals and improve your social media responsiveness.
Engagement Reporting: Analyze response rates and times to benchmark engagement goals and improve your social media responsiveness.
F
Facebook Competitor Report: Benchmark your Facebook Pages’ growth and performance against a customizable list of competitive brands/profiles.
Facebook and Instagram Paid Performance Report: Analyze campaign performance and visualize data for ad campaigns on Facebook, Instagram, Messenger and Facebook Audience Network.
Feature Visibility Controls: Configure feature visibility within Sprout to ensure users only have access to features relevant to their role.
G
Google Analytics Report: Integrate your Google Analytics account to better understand how social channels drive traffic to your site.
Group, Profile & Post-Level Reporting: Report across Twitter, Facebook, Instagram LinkedIn, and Pinterest. Pull unlimited PDF/CSV exports.
H
Helpdesk Integration: Integrate your Zendesk or HubSpot Service account to seamlessly create, manage and track support issues from social.
Hubspot: Create, track, manage and resolve issues with Sprout's HubSpot Service Hub integration, HubSpot's help desk and ticketing software.
I
Inbox Rule Builder: Automate actions and workflows in the Smart Inbox with Inbox Rules for tagging, completing, alerting and more.
Instagram Competitor Report: Benchmark your Instagram profiles’ growth and performance against a customizable list of competitive brands/profiles.
Instagram Publishing: Plan, create and publish directly to Instagram feeds and Stories from web. Optionally, receive a push notification on your mobile device to publish with advanced functionality.
L
Location Tagging: Add locations to your Tweets, Instagram and Facebook posts to promote more traffic to your brand and create more opportunities to engage with your audience.
M
Message Approval Workflow: Use advanced permissions and flexible approval structure to set up workflows to submit, review, collaborate on and approve posts.
Message Completion: Mark messages as complete and filter them from view in the inbox.
Message Spike Alerts: Get alerted when message volume is higher than usual with email and push notifications.
Message Tagging: Create and apply custom tags to inbound social messages from the Smart Inbox.
Mobile Inbox Push Notifications: Customize mobile push notifications across networks, profiles and message types.
Multimedia Publishing: Schedule, draft, queue and publish video and multiple photos across networks.
O
Optimal Send Times in Compose: Boost content reach by an average of 60% with suggested times for optimal social engagement in Sprout's Compose Publisher.
P
Paid Promotion for Facebook: Maximize content reach by boosting new and previously published organic Facebook Posts.
Pause All Scheduled or Queued Messages: Gain peace of mind that in times of crisis you can stop all publishing activity from all profiles across your accounts.
Post Performance Report: Track post-level performance with reach, impression, click and engagement metrics across Twitter, Facebook, Instagram, LinkedIn and Pinterest posts.
Premium Analytics: Define your story with access to additional paid and organic metrics, more report customization, and advanced tools for deeper analysis.
Professional Services: Sprout's Professional Services team offers multiple strategic services from implementation and social media training to social listening consultation and generating custom social insights reports.
R
Real-Time Brand Monitoring: Monitor distinct search terms and phrases on Twitter.
Report Builder (Premium Analytics): Build custom reports leveraging Sprout's existing, presentation-ready layouts to display network and profile-level data and insights.
Report Scheduled Delivery: Set up recurring weekly or monthly delivery of any report via email in PDF format.
Review Moderation: Monitor ratings and respond to reviews across Facebook, TripAdvisor and Google My Business.
S
Social Profiles: The following profile types count against your profile limit: Twitter, Instagram, Pinterest, YouTube, Facebook profiles & Pages, LinkedIn Company Pages, Google My Business, TripAdvisor. The following do not count against your profile limit: Google Analytics, HelpDesk integrations, any ad accounts associated with a network profile/Page, LinkedIn personal profiles.
Sprout Queue: Fully configurable queue system for automated scheduling to fill publishing gaps.
Suggested Twitter Replies: Powered by a machine-learning algorithm, Suggested Replies recommends consistent answers to commonly asked questions.
T
Tag Report: Pinpoint trends in tagged messages (both incoming and outgoing) to track feedback, campaign success and sentiment.
Task Performance Report: Analyze the usage of Tasks and the completion rates between teams and team members.
Team & Productivity Reporting: Track publishing, response and task metrics at the individual user level.
Team Activity Report: Track publishing, response and task metrics at the individual user level.
Twitter @mention Trends Report: Gain insight into how people and brands are talking about you on Twitter.
Twitter Competitor Report: Benchmark your Twitter profiles’ growth and performance against a customizable list of competitive brands/profiles.
Twitter Keyword Report: Uncover trends in Twitter traffic/volume for any keyword, hashtag or complex query.
Twitter Paid Performance Report: Analyze campaign-level performance and visualize data for ad campaigns for Twitter and Twitter Audience Network.
Twitter Surveys: Gather CSAT or NPS data through simple, automated Twitter DM surveys.
V
ViralPost® in Queue: Deliver your content at optimal times with ViralPost® in the Sprout Queue -- Sprout's patented send time optimization technology.
#
LinkedIn Paid Performance Report: Analyze campaign-level performance and visualize data for ad campaigns for LinkedIn and LinkedIn Audience Network.
2-Hour Response Time: During normal business hours — 8am-5:30pm CT.
Automated Link Tracking: Set up rules to automatically add link tracking to links posted in Sprout, helping you better identify your social traffic.
Custom Link Tracking: Seamlessly append tracking codes to links posted in Sprout to identify your social traffic into Google Analytics.
Frequently asked questions
Still have questions about how Sprout's software can help your business?
Getting started
You’ll have 30 days to try Sprout, risk free. No credit card is required to start a trial.
After your 30-day free trial, you’ll be asked to pick a plan and enter your payment info.
Request a free, customized demo and have a Sprout expert show you our suite of social management, customer care, social data and intelligence, and advocacy solutions.
We’re here to help! Please reach out to your Account Representative or contact Sales at 1.866.878.3231.
Plans
No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.
Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.
You sure can. Additional profiles can be purchased for a nominal fee without the need to upgrade to a higher plan. Access to additional profiles based on your company’s exact needs can be discussed with one of our team members during your evaluation. Contact us for more information.
Unsure which plan is right for your business? Contact sales@sproutsocial.com and we’ll help you choose the best path forward based on your business goals.
Payments and pricing
Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact sales@sproutsocial.com to discuss these options.
You can reach our billing department at support@sproutsocial.com.
Sprout Social’s pricing starts at $99 per user per month for the Standard plan. The Professional plan offers additional features for business at $149 per user per month, and the Advanced plan offers solutions for businesses at scale at $249 per user per month. Annually, the Standard plan costs $1,188 per user, the Professional plan is $1,788 per user annually, and the Advanced plan is $2,988 per user per year.
Platform
No. The features and tools within the Premium Add-On packages do not work independently; instead, they unlock additional functionality on top of our base plans.
At Sprout, we take your account’s security very seriously:
- All interactions with Sprout are encrypted with SSL over the Internet.
- Sprout’s databases are kept in a private network, completely inaccessible from the public Internet.
- Sprout doesn’t store user passwords, so even if our database were to be hacked, it would be impossible for the attacker to gain access to your account.
- Sprout accesses Facebook and Twitter on your behalf using a mechanism called OAuth; this is highly secure and flexible in that you can easily disable Sprout’s access at any time.
Frequently asked questions
Still have questions about how Sprout's software can help your business?
Or send us an email: sales@sproutsocial.com
Getting started
You’ll have 30 days to try Sprout, risk free. No credit card is required to start a trial.
After your 30-day free trial, you’ll be asked to pick a plan and enter your payment info.
Request a free, customized demo and have a Sprout expert show you our suite of social management, customer care, social data and intelligence, and advocacy solutions.
We’re here to help! Please reach out to your Account Representative or contact Sales at 1.866.878.3231.
Plans
No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.
Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.
You sure can. Additional profiles can be purchased for a nominal fee without the need to upgrade to a higher plan. Access to additional profiles based on your company’s exact needs can be discussed with one of our team members during your evaluation. Contact us for more information.
Unsure which plan is right for your business? Contact sales@sproutsocial.com and we’ll help you choose the best path forward based on your business goals.
Payments and pricing
Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact sales@sproutsocial.com to discuss these options.
You can reach our billing department at support@sproutsocial.com.
Sprout Social’s pricing starts at $99 per user per month for the Standard plan. The Professional plan offers additional features for business at $149 per user per month, and the Advanced plan offers solutions for businesses at scale at $249 per user per month. Annually, the Standard plan costs $1,188 per user, the Professional plan is $1,788 per user annually, and the Advanced plan is $2,988 per user per year.
Platform
No. The features and tools within the Premium Add-On packages do not work independently; instead, they unlock additional functionality on top of our base plans.
At Sprout, we take your account’s security very seriously:
- All interactions with Sprout are encrypted with SSL over the Internet.
- Sprout’s databases are kept in a private network, completely inaccessible from the public Internet.
- Sprout doesn’t store user passwords, so even if our database were to be hacked, it would be impossible for the attacker to gain access to your account.
- Sprout accesses Facebook and Twitter on your behalf using a mechanism called OAuth; this is highly secure and flexible in that you can easily disable Sprout’s access at any time.