Facebook Mentions on Business Pages Distinguished in Smart Inbox

Sprout now distinguishes incoming messages as Mentions when a business page mentions your brand. The Mention message type is now visible to users and provides clarification of message type when responding from the Smart Inbox or comment thread. Additionally, comments on Mentions can be viewed and responded to from the comment thread but will not be in the Smart Inbox to avoid clutter.

Note: Facebook Mentions are not a Message Type and cannot be filtered. To filter these messages in the inbox, select Wall Posts.

release-notes---facebook-mentions