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Top 7 social media customer service tools for your brand
Published on April 9, 2025
Reading time 8 minutes
Jamia Kenan
Jamia Kenan is a Senior Social Media Specialist for Sprout Social based in Atlanta, GA. She is an award-winning multi-hyphenate who enjoys writing, photography and video production. When she's not creating content, you'll find her online talking about her favorite things: the arts, culture, technology, business and media. She also enjoys trying new restaurants, traveling and watching movies.
- Categories
Hashtag analytics: Your complete guide to tracking hashtag performance
Published on April 2, 2025 Reading time 12 minutes - Categories
Social media culture: Why cultural fluency is a must for brands
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10 social media trends you need to know in 2025
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Use this framework for maximizing influencer marketing ROI
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How to manage social media content creation across networks
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Perfecting your edutainment social media content strategy
Published on November 20, 2024 Reading time 5 minutes - Categories
24 AI marketing tools your team should be using in 2025
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How and why you need to track brand mentions across networks
Published on October 28, 2024 Reading time 9 minutes - Categories
AI in marketing examples and strategies you can use today
Published on October 15, 2024 Reading time 6 minutes - Categories
A complete guide to creating a social media calendar (plus template)
Published on September 20, 2024 Reading time 12 minutes - Categories
How Miami Beach broke up with spring break: An inside look at the viral social media campaign (plus their new matchmaking quest)
Published on August 27, 2024 Reading time 7 minutes - Categories
11 Sprinklr alternatives and competitors to check out in 2024
Published on August 26, 2024 Reading time 5 minutes
