Software Engineer - Backend

Description

Sprout Social is looking to hire a Software Engineer to join our Engineering team.

Why join Sprout’s Engineering team?

With collaborative cross-functional teams that span mobile, front-end, back-end, and site reliability engineering—the Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every engineer has the chance to make an impact on our company, and our customers. The best part? In our industry, you often have to switch jobs or even companies to learn a new part of a tech stack or business. But at Sprout, our product is a suite, so you just need to move teams. You’re able to diversify your skills, which not only benefits your team—but also your career. 

What you’ll do 

• Ensure we build, scale, ship, and monitor our platform reliably.
• Embed in one of our engineering teams to work on both product focused and infrastructural roles.

What you’ll bring 

These are the minimum qualifications that our hiring team is looking for in this role:

• 3+ years experience developing and supporting software in a production environment
• 3+ years experience programming in object oriented languages such as Java, C#, Python, or C++

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• 3+ years experience developing and supporting scalable, distributed backend services
• 3+ years experience working with databases
• Familiarity with AWS or other managed cloud services
• Experience with Docker and Kubernetes
• Experience with messaging systems
• Experience integrating with third-party APIs

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Deploy and make changes to our production systems.
• Interact with SQL or NoSQL data stores and messaging queues.
• Collaborate regularly with product managers and other product teams to deliver value to our users.
• Get regular team feedback on your work through code reviews and pairing.
• Proactively monitor the health of our services in production to ensure our customers always have a world-class experience

Within 3 months, you’ll start hitting your stride by:

• Work with your team to create and prioritize quarterly team goals.
• Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking.
• Build connections with members from other teams through guild meetings and chapter outings.
• Participate in technical design meetings with your teammates to walk through new feature ideas and system improvements. 
• Work with product managers, UX developers, and front-end engineers to come up with the MVPs of new features.
• Be the first line of defense against product outages and bugs while on support duty.
• Maintain, scale, and build upon systems that handle hundreds of thousands of messages a day.

Within 6 months, you’ll be making clear impact through:

• Create, deploy, and manage concurrent, distributed systems.
• Build your engineering skills by attending in-house presentations, workshops, and training sessions.
• Form a career growth plan with your manager and work towards it.
• Decompose work into small, similarly sized units so that estimation is unnecessary.
• Identify technical debt and performance bottlenecks within our systems, come up with a plan to improve the code, and get it pushed to production.

Within 12 months, you’ll make this role your own by:

• Integrate and use monitoring and alerting tools to know about problems before our users.
• Participate in architecture discussions with senior team members.
• Be “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner.
• Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle.
• Demonstrate ownership over the codebase, from design to maintenance and everything in between.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program
We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

The base pay range for this role is $102,200 (min), $127,800 (mid), $153,400 (max) CAD annually. Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. 

The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Candidates for this remote work opportunity must be based in either British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.

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