AI Agent / Trellis

Turn social data into business answers with Trellis

Trellis is Sprout Social's AI agent. Ask it a simple question, and it queries billions of data points to return executive-ready intelligence, in seconds, inside the workflows where your team already operates.

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Stop digging through data and start driving the business

Your social data carries the full story of your market, your audience, and your competition. But static dashboards don't explain why engagement spiked, what themes are fueling a competitor's rise, or what your audience actually wants next. Trellis closes the distance between raw signals and business impact—turning simple questions into strategic intelligence that travels across your entire organization.

Bring social intelligence to every team

Social data loses its value sitting in a silo. Trellis delivers real-time audience and market intelligence inside the workflows your team already uses.

Turn analysis time into decision time

With Trellis, one question replaces hours of manual filtering and cross-referencing. Trellis surfaces the 'why' behind trends and competitive shifts—no data science background required.

Build an AI teammate around your goals

Trellis Studio lets you build skills for Trellis tailored to your specific business workflows—from niche market monitoring to complex feedback loops—without adding headcount.

Find the why without leaving your workflow

The most valuable insights are the ones that arrive before you go looking for them. Trellis surfaces contextual performance patterns—emerging engagement trends, sentiment shifts, audience signals—directly across the Sprout platform, at the exact moment they're relevant.

Identify emerging engagement trends as they form, right where you work
Access audience sentiment data within your active publishing, inbox and brand monitoring workflows
Respond with confidence the moment an insight surfaces

Ask bigger questions and get sharper answers

Skip the filters, the spreadsheets, and the guesswork. Ask Trellis a high-level strategic question—'What themes drove engagement for Competitor X this quarter?'—and receive tailored, campaign-ready recommendations.

Query billions of social data points using conversational, natural language
Receive competitive and trend-driven recommendations aligned to your next campaign
Smart Query Guidance offers prompt recommendations when your question needs refinement

Hand off multi-step analysis and stay focused

Complex workflows like fetching and contrasting viral posts across two time periods, summarizing product feedback, or running niche market monitoring don't belong on your to-do list. Trellis Studio handles the delegation—deploying Trellis with personalized skills that execute these tasks so your team stays focused on strategy.

Delegate multi-step tasks like cross-period trend comparison to Trellis
Build skills in Trellis Studio for specialized, repeatable intelligence needs
Scale your AI capabilities across the organization without scaling headcount

Stay ahead of spikes, shifts and sentiment

Reactive crisis management costs you momentum you won't get back. Trellis is your AI teammate for catching critical signals—unusual volume spikes, negative sentiment shifts, sudden competitive moves—so your team responds before a moment becomes a crisis.

Monitor for unusual volume and negative sentiment in real time
Convert insights into preemptive strategy adjustments before escalation
Delegate the monitoring and analysis to Trellis and redirect your team's focus to the response