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Try Sprout Social for free with a 30-day trial

Discover the most robust and cohesive social media business solution, built to scale. Upgrade as you grow or cancel anytime.

Standard

$249 per user/month (billed annually)

or $249 month-to-month

No credit card required

Includes:

  • 5 social profiles
  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Review management
  • Profiles, keywords and locations monitoring
  • Tasking and social CRM tools
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps
Most Popular

Professional

$399 per user/month (billed annually)

or $399 month-to-month

No credit card requiredRequest a demo

Powerful tools for social business

Professional includes:

  • 10 social profiles
  • Everything in Standard, plus
  • Competitive reports for Instagram, Facebook and Twitter
  • Incoming and outgoing message content tagging
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Response rate and time analysis reports
  • Trend analysis for Twitter keywords and hashtags
  • Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
  • Helpdesk, CRM and Social Commerce integrations.

Advanced

$499 per user/month (billed annually)

or $499 month-to-month

No credit card requiredRequest a demo

Includes all Professional features, plus:

  • Message Spike Alerts for increased message activity
  • Digital asset and content library
  • Chatbots with automation tools
  • Saved and suggested replies
  • Inbox rule builder for automated actions
  • Automated Link Tracking
  • Twitter surveys to define CSAT or NPS
Additional Premium Solutions
Listening

Unlock the immense value of social data. Get access to trends and actionable insights to inform your marketing, brand and competitive strategy.

Premium Analytics

Go deeper with your data by leveraging 150+ additional reports while accessing custom report builders and interactive dashboards.

Employee Advocacy

Give your employees and partners a simple way to share curated content across their social networks and amplify the brand’s reach.

Premium solutions can be added to any plan. Start a free trial or request a demo to learn more.

Questions regarding any of our plans?

Send us a note at sales@sproutsocial.com or call us at 1.866.878.3231

You can also read through our FAQs below

Previously we were using a publishing solution from one of Sprout’s competitors, and it felt like it was moving in the opposite direction in terms of functionality. Being able to move to a platform that is consistently expanding has been really nice.

Andrew Rosch, Director of Marketing Strategy, Ecommerce and Events at Trek

The way Sprout is configured is really simple. You’ve got one place where you go to get all the information you need. It has really streamlined our communication.

Richard Sharpe, Divisional Head - Operational Services Division at CASIO

As far as what differentiates Sprout from competitors in the enterprise space, ease of use would be my No. 1 thing. With so many of the other tools, it seems like you need years of experience to actually use them effectively.

Shelby Khan, Social Media Manager at Cloudera

Join our 30,000 happy customers

Frequently asked questions

Still have questions about how Sprout's software can help your business?

Call us at 1.866.878.3231

Or send us an email:

Getting started

How does the free trial work?

You’ll have 30 days to try Sprout, risk free. No credit card is required to start a trial.

What happens when my free trial ends?

After your 30-day free trial, you’ll be asked to pick a plan and enter your payment info.

Do I have to start a trial or is there another way for me to experience the platform?

Request a free, customized demo and have a Sprout expert show you our suite of social management, customer care, social data and intelligence, and advocacy solutions.

What should I do if I have questions during my free 30-day trial period?

We’re here to help! Please reach out to your Account Representative or contact Sales at 1.866.878.3231.

Plans

What if I pick the wrong plan?

No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.

Are there contracts or commitments?

Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.

Can I purchase more profiles but stay in the same plan?

You sure can. Additional profiles can be purchased for a nominal fee without the need to upgrade to a higher plan. Access to additional profiles based on your company’s exact needs can be discussed with one of our team members during your evaluation. for more information.

How do I know which plan is best for my business?

Unsure which plan is right for your business? Contact and we’ll help you choose the best path forward based on your business goals.

Payments and pricing

What are my payment options?

Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact to discuss these options.

If I have a question about my invoice, who should I contact?

You can reach our billing department at support@sproutsocial.com.

How much does Sprout Social cost?

Sprout Social’s pricing starts at $99 per user per month for the Standard plan. The Professional plan offers additional features for businesses at $169 per user per month, and the Advanced plan offers solutions for businesses at scale at $279 per user per month. Annually, the Standard plan costs $1,068 per user, the Professional plan is $1,788 per user annually, and the Advanced plan is $2,988 per user per year.

Platform

Can Premium Add-Ons be purchased as standalone products?

No. The features and tools within the Premium Add-On packages do not work independently; instead, they unlock additional functionality on top of our base plans.

How secure is Sprout’s platform?

Sprout Social takes the security of our platform and our customers’ data very seriously.

  • All communications with Sprout use HTTPS with TLS 1.2 or higher enforced and all customer data is stored encrypted at rest with AES-256 or greater, including backups.
  • Sprout is hosted by Amazon Web Services (AWS) with world-class hosting facilities that are secure, highly available, and redundant. Sprout’s network is segmented into multiple security zones and databases are completely inaccessible from the public Internet.
  • User account passwords are salted and hashed, meaning your actual password is unable to be viewed. Customers can also leverage multi-factor authentication and/or single sign-on for additional security.
  • Sprout integrates with our social network partners on your behalf using OAuth 2.0 – a highly secure authorization protocol that makes it easy to disable Sprout’s access at any time.

More information about Sprout Social’s hosting and security can be found at https://sproutsocial.com/security/