Expert

Categories
- Customer Care
- Customer Experience
The social media customer service metrics that experts measure
Published on January 8, 2025 Reading time 14 minutes
Categories
- Data Report
- Social Media Management
Sprout Social is a Leader in the IDC MarketScape for Social Marketing Software for Large Enterprises
Categories
- Influencer Marketing
- Social Listening
Sprout’s product strategy for 2025 and beyond
Published on December 16, 2024 Reading time 7 minutes
Categories
- Case Study
- Food & Restaurants
Papa Johns cuts customer service response time in half with Sprout Social
Categories
- Leadership
- Social Media Management
From President to CEO: Sprout’s next chapter
Published on October 1, 2024 Reading time 6 minutes
Categories
- Case Study
- AI Marketing
How Sprout optimizes social media workflows with AI
Categories
- Guide
- Corporate Communications
Everything you need to know about social media strategy for executives
Categories
- Template
- Employee Advocacy
Elevate Your Executive Brand with Proven Social Media Strategies
Categories
- AI Marketing
- Customer Zero
How we’re creating a culture of AI across Sprout’s marketing org
Published on September 23, 2024 Reading time 5 minutes
Categories
- Data Report
- Facebook
The 2024 Social Media Content Strategy Report
Categories
- Data Report
- Leadership
A CMO’s 2025 Social Content Strategy Pre-Mortem
Categories
- Marketing Disciplines
- Social Media Management
Social media RFPs: The best questions to include (plus a template)
Published on July 31, 2024 Reading time 9 minutes
Categories
- Template
- Marketing Disciplines
Template: Essential Questions to Ask in Your Social Media Management Software RFP
Categories
- Future of Marketing
- Leveling Up
From the desk of the President: What I’ve learned about social from sitting down with C-suite execs
Published on July 23, 2024 Reading time 5 minutes
Categories
- Influencer Marketing
- Leadership
Louder and prouder: How to amplify your brand on any budget
Published on July 8, 2024 Reading time 7 minutes
Categories
- Guide
- Leadership
Social Media Management Buyer’s Guide
Categories
- Leadership
- Leveling Up
The most important role on your social marketing team probably doesn’t exist yet
Published on June 24, 2024 Reading time 3 minutes
Categories
- AI Marketing
- Influencer Marketing
Breaking Ground: The latest Sprout updates you need to know about
Published on June 6, 2024 Reading time 6 minutes
Categories
- Influencer Marketing
- Social Media Content
The Conjoint Effect: From friends to “for you,” how creator-led content is changing social media
Published on June 3, 2024 Reading time 4 minutes
Categories
- Data Report
- Influencer Marketing
The 2024 Influencer Marketing Benchmarks Report

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