Cookie Tables for app.sproutsocial.com
Essential website cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them. However you can block or delete them by changing your browser settings as described below under the heading “How can I control cookies?”
| Name | Service | Expiration | Description | Opt Out/ Information |
|---|---|---|---|---|
| ci_csrf_token | Sprout Social | Session | Generated by our CodeIgniter server, used to prevent cross site request forgery | |
| mnm | Sprout Social | Session | Tracks a users session for authentication | |
| sprout-session | Sprout Social | Session | Tracks if user is logged into the app | |
| ss_cc_* | Sprout Social | 1 year | Determines if a user has consented to allow cookies | |
| uat | Sprout Social | Session | Tracks if user is logged into the app | |
| AWSELB | Sprout Social | Session | This cookie is essential to help ensure that the website loads efficiently by distributing visits across multiple web servers. The cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser. | https://www.amazon.com/gp/help/customer/display.html?nodeId=468496#GUID-1B2BDAD4-7ACF-4D7A-8608-CBA6EA897FD3__SECTION_0D132936501A4AE0A2F8D74426A8A2CA |
| sess-.getbambu.com | Sprout Social | Session | Used to maintain a users session |
Performance and functionality cookies
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
| Name | Service | Expiration | Description | Opt Out/ Information |
|---|---|---|---|---|
| __cfduid | Zendesk Chat | 1 year | This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions | https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do- |
| __zlcmid | Zendesk Chat | 1 year | Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat | https://www.zendesk.com/company/customers-partners/cookie-notice/ |
| app_language | Sprout Social | Session | Tracks users language set in app | |
| intercom-lou-* | Intercom | Persistent | These cookies are used by our instance of Intercom, a tool we use to interact with users and to analyze user behavior | https://www.intercom.com/terms-and-policies#cookie-policy |
| intercom-session-* | Intercom | Session | These cookies are used by our instance of Intercom, a tool we use to interact with users and to analyze user behavior | https://www.intercom.com/terms-and-policies#cookie-policy |
| muxData | Wistia | Persistent | This cookies supports video functionality by Wistia | https://wistia.com/privacy |
| optimizelyEndUserId | Optimizely | 6 months from last page visit | Stores a visitor's unique Optimizely identifier for A/B testing. It's a combination of a timestamp and random number. No other information about you or your visitors is stored inside. We use Optimizely to A/B test our website. This means we can show different variations of parts of our website to users. We use the aggregated data to see which variation performs best and this way optimize the user experience on our website. | https://www.optimizely.com/privacy/ |
| wistia-http2-push-disabled | Wistia | 1d | This cookies supports video functionality by Wistia |
Analytics and customisation cookies
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.
| Name | Service | Expiration | Description | Opt Out/ Information |
|---|---|---|---|---|
| JSESSIONID | New Relic | Session | Used to store a session identifier so that New Relic can monitor session counts for an application. | https://docs.newrelic.com/docs/browser/new-relic-browser/page-load-timing-resources/new-relic-cookies-used-browser |
| mm_experiences | Sprout Social | 1 year | Tracks the A/B tests a user has seen | |
| ss_firstVisit | Sprout Social | Persistent | Records analytics information from first visit to any sproutsocial.com property, including user device type, user browser and campaign source. | |
| ss_lastVisit | Sprout Social | Persistent | Records analytics information from last visit to any sproutsocial.com property, including user device type, user browser and campaign source. | |
| ss_uuid | Sprout Social | Persistent | Creates a universally unique identifier for analytics purposes | |
| visitor_id* | Salesforce/Pardot | 10 years | Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Pardot cookies don’t store personally identifying information, only a unique identifier. | https://www.pardot.com/blog/pardot-cookies/ |
| visitor_id*-hash | Salesforce/Pardot | 10 years | Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Pardot cookies don’t store personally identifying information, only a unique identifier. | https://www.pardot.com/blog/pardot-cookies/ |
| _pendo_accountId* | Pendo | Persistent | Cookie is used by marketing software for user analytics | https://www.pendo.io/legal/cookiepolicy/ |
| _pendo_meta* | Pendo | Persistent | Cookie is used by marketing software for user analytics | https://www.pendo.io/legal/cookiepolicy/ |
| _pendo_visitorId* | Pendo | Persistent | Cookie is used by marketing software for user analytics | https://www.pendo.io/legal/cookiepolicy/ |
Advertising cookies
These cookies remember your choices with respect to ad-serving on websites.
To learn more about online internet-based advertising, including how to opt-out please visit the Network Advertising Initiative website (www.networkadvertising.org).
| Name | Service | Expiration | Description | Opt Out/ Information |
|---|---|---|---|---|
| _lipt | 1d | Set by linkedin, Used for routing | https://www.linkedin.com/legal/cookie-policy | |
| _session_id | G2Crowd | Session | Unique identifier for user | https://www.g2crowd.com/static/privacy |
| act | Session | Allow you to control the "Follow us on Facebook" and "Like" buttons | https://www.facebook.com/policies/cookies/ | |
| bcookie | 1 year | Set by linkedin, Browser ID cookie | https://www.linkedin.com/legal/cookie-policy | |
| BizoID | 6 months | LinkedIn Ad analytics | https://www.linkedin.com/legal/cookie-policy | |
| BizoUserMatchHistory | 6 months | LinkedIn Ad analytics | https://www.linkedin.com/legal/cookie-policy | |
| bscookie | Session | Secure browser ID cookie | https://www.linkedin.com/legal/cookie-policy | |
| c_user | Persistent | Used to identify the facebook user | https://www.facebook.com/policies/cookies/ | |
| datr | Persistent | Allow you to control the "Follow us on Facebook" and "Like" buttons | https://www.facebook.com/policies/cookies/ | |
| dnt | Persistent | This cookie is set due to Twitter integration and sharing capabilities for the social media | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| dpr | Persistent | Allow you to control the "Follow us on Facebook" and "Like" buttons | https://www.facebook.com/policies/cookies/ | |
| fr | 3 Months | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | https://www.facebook.com/policies/cookies/ | |
| guest_id | 2 years | This cookie is set due to Twitter integration and sharing capabilities for the social media | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| IDE | DoubleClick | 1 year | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user | https://support.google.com/dfp_premium/answer/2839090?hl=en |
| lang | Session | This cookie is set due to Twitter integration and sharing capabilities for the social media | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| lang | Session | Used to identify users language | https://www.linkedin.com/legal/cookie-policy | |
| lidc | 1d | Used for routing | https://www.linkedin.com/legal/cookie-policy | |
| personalization_id | Persistent | Persistent cookie installed by Twitter | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| pl | Persistent | Persistent cookie of Facebook | https://www.facebook.com/policies/cookies/ | |
| presence | Session | Allow you to control the "Follow us on Facebook" and "Like" buttons | https://www.facebook.com/policies/cookies/ | |
| sb | Persistent | Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page | https://www.facebook.com/policies/cookies/ | |
| test_cookie | DoubleClick | 1 year | DoubleClick use cookies to serve adverts on third party websites. The DoubleClick cookie serves relevant ads to potential customers and gathers information about how or if you are interacting with these ads | http://www.google.com/intl/en/policies/privacy/ |
| UserMatchHistory | 6 months | LinkedIn insights and ads tags | https://www.linkedin.com/legal/cookie-policy | |
| visit | Persistent | LinkedIn insights and ads tags | https://www.linkedin.com/legal/cookie-policy | |
| wd | Persistent | Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page | https://www.facebook.com/policies/cookies/ | |
| xs | Session | Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page | https://www.facebook.com/policies/cookies/ |