Sprout Social Subprocessors

Last updated May 17, 2024

For the Sprout Social platform:

NAME OF COMPANY USE CASE LOCATION
AWS (Amazon Web Services), Inc. Hosting provider United States
Cloudflare, Inc. Cloud security services United States
FullStory, Inc. Cloud-based metrics service United States
Mixpanel, Inc. Cloud-based metrics service United States
Datadog, Inc. Application monitoring United States
Google Cloud Platform (Google LLC) Backup hosting provider United States
Mailchimp (The Rocket Science Group LLC) Email campaigns United States
Postmark (Wildbit, LLC) Inbound email API United States
Intercom, Inc. Product marketing and metrics service United States
Pendo.io, Inc. Product marketing and metrics service United States
Elasticsearch, Inc. Security information and event management (SIEM) United States
Firebase (Google LLC) Mobile crash analytics United States
Segment (Twilio, Inc.) Product marketing and metrics service United States
OpenAI, L.L.C.* Generative AI functionality United States

*OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features can be disabled within the platform through your Settings.

For the Employee Advocacy portion of platform:

AWS (Amazon Web Services), Inc. Hosting provider United States
Cloudflare, Inc. Cloud security services United States
FullStory, Inc. Cloud-based metrics service United States
Mixpanel, Inc. Cloud-based metrics service United States
Datadog, Inc. Application monitoring United States
Mailchimp (The Rocket Science Group LLC) Email campaigns United States
Postmark (Wildbit, LLC) Inbound email API United States
Pendo.io, Inc. Product marketing and metrics service United States
Elasticsearch, Inc. Security information and event management (SIEM) United States
Firebase (Google LLC) Mobile crash analytics United States
LaunchDarkly (Catamorphic, Corp.) Feature management service United States
OpenAI, L.L.C.* Generative AI functionality United States

*OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features can be disabled within the platform through your Settings.

For the Tagger platform:

Equinix, Inc. Hosting provider United States
AWS (Amazon Web Services), Inc. Backup hosting provider United States
Hetzner Online GmbH Hosting provider Germany
FullStory, Inc. Cloud-based metrics service United States
Mixpanel, Inc. Cloud-based metrics service United States
Intercom, Inc. Product marketing and metrics service United States