Sprout Social Subprocessors

Last updated March 13, 2025

For the Sprout Social platform:

Name of company

Use case

Location

AWS (Amazon Web Services), Inc.

Hosting provider

United States

Cloudflare, Inc.

Cloud security services

United States

Datadog, Inc.

Application monitoring

United States

Elasticsearch, Inc.

Security information and event management (SIEM)

United States

Firebase (Google LLC)

Mobile crash analytics

United States

FullStory, Inc.

Cloud-based metrics service

United States

Google Cloud Platform (Google LLC)

Backup hosting provider

Bot detection (reCAPTCHA)

United States

Intercom, Inc.

Product marketing and metrics service

United States

ipdata LLC

Audit trail/log enrichment

United States

LaunchDarkly (Catamorphic, Corp.)

Feature management service

United States

Mailchimp (The Rocket Science Group LLC)

Email campaigns

United States

Mixpanel, Inc.

Cloud-based metrics service

United States

Pendo.io, Inc.

Product marketing and metrics service

United States

Postmark (ActiveCampaign, LLC)

Inbound email API

United States

Segment (Twilio, Inc.)

Product marketing and metrics service

United States

OpenAI, L.L.C.*

Generative AI functionality

United States

Very Good Security, Inc.**

Data collection and tokenization

United States

*OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features can be disabled within the platform through your Settings.

**Very Good Security, Inc. is a subprocessor that powers the Secure Forms feature. Use of this feature is optional.

For the Employee Advocacy platform:

Name of company

Use case

Location

AWS (Amazon Web Services), Inc.

Hosting provider

United States

Cloudflare, Inc.

Cloud security services

United States

Datadog, Inc.

Application monitoring

United States

Elasticsearch, Inc.

Security information and event management (SIEM)

United States

Firebase (Google LLC)

Mobile crash analytics

United States

FullStory, Inc.

Cloud-based metrics service

United States

ipdata LLC

Audit trail/log enrichment

United States

LaunchDarkly (Catamorphic, Corp.)

Feature management service

United States

Mailchimp (The Rocket Science Group LLC)

Email campaigns

United States

Mixpanel, Inc.

Cloud-based metrics service

United States

Pendo.io, Inc.

Product marketing and metrics service

United States

Postmark (ActiveCampaign, LLC)

Inbound email API

United States

OpenAI, L.L.C.*

Generative AI functionality

United States

*OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features can be disabled within the platform through your Settings.

For the Influencer Marketing platform:

Name of company

Use case

Location

AWS (Amazon Web Services), Inc.

Backup hosting provider

United States

Cloudflare, Inc.

Cloud security services

United States

Equinix, Inc.

Hosting provider

United States

FullStory, Inc.

Cloud-based metrics service

United States

Hetzner Online GmbH

Hosting provider

Germany

Intercom, Inc.

Product marketing and metrics service

United States

Mixpanel, Inc.

Cloud-based metrics service

United States

OVHcloud

Hosting provider

United States

OpenAI, L.L.C.*

Generative AI functionality

United States

*OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features cannot be disabled.