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Ronnie Gomez

Ronnie Gomez is a Senior Content Strategist at Sprout Social where she writes to help social professionals learn and grow at every stage of their careers. When she's not writing, she's reading or looking for Chicago's next best place to get a vanilla oat milk latte.

Categories
- Customer Care
- Leveling Up
Why brands transition from Social Studio to Sprout Social
Published on October 11, 2024 Reading time 7 minutes
Categories
- Social Media Strategy
- Social Media Trends
A guide to choosing the most effective social media networks for your brand
Published on October 10, 2024 Reading time 8 minutes
Categories
- All Social Media
- Community Management
The complete guide to social media community management
Published on September 24, 2024 Reading time 12 minutes
Categories
- Customer Care
- Future of Marketing
How to master the art of customer service case management for social media
Published on September 3, 2024 Reading time 5 minutes
Categories
- Social Media Strategy
How to become a social media manager in 2024
Published on July 17, 2024 Reading time 10 minutes
Categories
- AI
- Social Listening
Sentiment analysis examples: How marketers are unlocking consumer insights
Published on June 20, 2024 Reading time 5 minutes
Categories
- Higher Education
- Social Media Strategy
Higher education social media strategy: How Gettysburg College makes the grade
Published on June 11, 2024 Reading time 7 minutes
Categories
- Social Media Analytics
- Twitter
How to analyze Twitter followers effectively
Published on May 16, 2024 Reading time 8 minutes
Categories
- Leveling Up
- Social Media Analytics
Why you need to share an executive summary of your social media reports with leadership
Published on May 8, 2024 Reading time 4 minutes
Categories
- Social Media Content
- Social Media Strategy
31 free social media templates that will elevate your workflows
Published on April 25, 2024 Reading time 12 minutes
Categories
- AI
- Sprout in Action
14 Sprout Social features you might not know about
Published on April 18, 2024 Reading time 8 minutes
Categories
- Leveling Up
- Social Listening
How to create better social listening queries
Published on April 16, 2024 Reading time 6 minutes
Categories
- Customer Care
- Customer Experience
How escalation management creates seamless customer service experiences
Published on April 9, 2024 Reading time 8 minutes
Categories
- Leveling Up
- Marketing Disciplines
The 43 best marketing resources we recommend in 2024
Published on March 20, 2024 Reading time 14 minutes
Categories
- Marketing Disciplines
- Social Media Strategy
Enterprise social media: The tools your organization should use in 2024
Published on March 18, 2024 Reading time 9 minutes
Categories
- Social Media Analytics
- Social Media Strategy
How to conduct a TikTok audit in 6 steps
Published on March 11, 2024 Reading time 8 minutes
Categories
- Sprout in Action
- What’s Next
Sprout Social vs Khoros: The best tool for your brand in 2024
Published on February 22, 2024 Reading time 8 minutes
Categories
- Customer Care
- Customer Experience
What is a Net Promoter Score (NPS) and how do you measure it?
Published on February 21, 2024 Reading time 6 minutes
Categories
- Customer Care
- Social Media Strategy
Customer service tiers: What they are and how to create them
Published on February 8, 2024 Reading time 6 minutes
Categories
- Social Media Analytics
- Social Media Strategy
Social media benchmarks by industry in 2024
Published on February 7, 2024 Reading time 6 minutes
Categories
- Customer Experience
- Review Management
Everything you need to know about online reputation management
Published on January 29, 2024 Reading time 9 minutes

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