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Ronnie Gomez

Ronnie Gomez is a Senior Content Strategist at Sprout Social where she writes to help social professionals learn and grow at every stage of their careers. When she's not writing, she's reading or looking for Chicago's next best place to get a vanilla oat milk latte.

Categories
- Customer Care
- Team Collaboration
Field tested tips for aligning customer service and marketing
Published on December 20, 2024 Reading time 12 minutes
Categories
- Leveling Up
- Social Media Strategy
How to measure and communicate the value of social media
Published on December 18, 2024 Reading time 5 minutes
Categories
- Social Media Strategy
16 Buffer alternatives for your brand to consider in 2025
Published on December 10, 2024 Reading time 7 minutes
Categories
- Social Media Analytics
- Social Media Strategy
Social media security best practices to keep your company and customer data safe
Published on November 26, 2024 Reading time 9 minutes
Categories
- Social Media Strategy
- Sports
Social media in sports marketing: Takeaways from the Chicago White Sox’s game-changing strategy
Published on November 19, 2024 Reading time 8 minutes
Categories
- Social Media Analytics
- Social Media Engagement
Share of voice: What it is and how to measure it
Published on November 18, 2024 Reading time 10 minutes
Categories
- Competitive Strategies
- Facebook
How to conduct a Facebook competitor analysis report [plus template]
Published on October 21, 2024 Reading time 9 minutes
Categories
- Branding & Creative
- Social Listening
Brand awareness: What it is and strategies to improve it
Published on October 16, 2024 Reading time 11 minutes
Categories
- Customer Care
- Leveling Up
Why brands transition from Social Studio to Sprout Social
Published on October 11, 2024 Reading time 7 minutes
Categories
- Social Media Strategy
- Social Media Trends
A guide to choosing the most effective social media networks for your brand
Published on October 10, 2024 Reading time 8 minutes
Categories
- All Social Media
- Community Management
The complete guide to social media community management
Published on September 24, 2024 Reading time 12 minutes
Categories
- Customer Care
- Future of Marketing
How to master the art of customer service case management for social media
Published on September 3, 2024 Reading time 5 minutes
Categories
- Social Media Strategy
How to become a social media manager in 2024
Published on July 17, 2024 Reading time 10 minutes
Categories
- AI
- Social Listening
Sentiment analysis examples: How marketers are unlocking consumer insights
Published on June 20, 2024 Reading time 5 minutes
Categories
- Higher Education
- Social Media Strategy
Higher education social media strategy: How Gettysburg College makes the grade
Published on June 11, 2024 Reading time 7 minutes
Categories
- Social Media Analytics
- Twitter
How to analyze Twitter followers effectively
Published on May 16, 2024 Reading time 8 minutes
Categories
- Leveling Up
- Social Media Analytics
Why you need to share an executive summary of your social media reports with leadership
Published on May 8, 2024 Reading time 4 minutes
Categories
- Social Media Content
- Social Media Strategy
31 free social media templates that will elevate your workflows
Published on April 25, 2024 Reading time 12 minutes
Categories
- AI
- Sprout in Action
14 Sprout Social features you might not know about
Published on April 18, 2024 Reading time 8 minutes
Categories
- Leveling Up
- Social Listening
How to create better social listening queries
Published on April 16, 2024 Reading time 6 minutes
Categories
- Customer Care
- Customer Experience
How escalation management creates seamless customer service experiences
Published on April 9, 2024 Reading time 8 minutes

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