Cookie Tables for app.sproutsocial.com

Essential website cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them. However you can block or delete them by changing your browser settings as described below under the heading “How can I control cookies?”

Name

Service

Expiration

Description

Opt Out/ Information

ci_csrf_token

Sprout Social

Session

Generated by our CodeIgniter server, used to prevent cross site request forgery

mnm

Sprout Social

Session

Tracks a users session for authentication

sprout-session

Sprout Social

Session

Tracks if user is logged into the app

ss_cc_*

Sprout Social

1 year

Determines if a user has consented to allow cookies

uat

Sprout Social

Session

Tracks if user is logged into the app

AWSELB

Sprout Social

Session

This cookie is essential to help ensure that the website loads efficiently by distributing visits across multiple web servers. The cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser.

https://www.amazon.com/gp/help/customer/display.html?nodeId=468496#GUID-1B2BDAD4-7ACF-4D7A-8608-CBA6EA897FD3__SECTION_0D132936501A4AE0A2F8D74426A8A2CA

sess-.getbambu.com

Sprout Social

Session

Used to maintain a users session

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Name

Service

Expiration

Description

Opt Out/ Information

__cfduid

Zendesk Chat

1 year

This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions

https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-

__zlcmid

Zendesk Chat

1 year

Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat

https://www.zendesk.com/company/customers-partners/cookie-notice/

app_language

Sprout Social

Session

Tracks users language set in app

intercom-lou-*

Intercom

Persistent

These cookies are used by our instance of Intercom, a tool we use to interact with users and to analyze user behavior

https://www.intercom.com/terms-and-policies#cookie-policy

intercom-session-*

Intercom

Session

These cookies are used by our instance of Intercom, a tool we use to interact with users and to analyze user behavior

https://www.intercom.com/terms-and-policies#cookie-policy

muxData

Wistia

Persistent

This cookies supports video functionality by Wistia

https://wistia.com/privacy

optimizelyEndUserId

Optimizely

6 months from last page visit

Stores a visitor's unique Optimizely identifier for A/B testing. It's a combination of a timestamp and random number. No other information about you or your visitors is stored inside. We use Optimizely to A/B test our website. This means we can show different variations of parts of our website to users. We use the aggregated data to see which variation performs best and this way optimize the user experience on our website.

https://www.optimizely.com/privacy/

wistia-http2-push-disabled

Wistia

1d

This cookies supports video functionality by Wistia

Analytics and customisation cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.

Name

Service

Expiration

Description

Opt Out/ Information

JSESSIONID

New Relic

Session

Used to store a session identifier so that New Relic can monitor session counts for an application.

https://docs.newrelic.com/docs/browser/new-relic-browser/page-load-timing-resources/new-relic-cookies-used-browser

mm_experiences

Sprout Social

1 year

Tracks the A/B tests a user has seen

ss_firstVisit

Sprout Social

Persistent

Records analytics information from first visit to any sproutsocial.com property, including user device type, user browser and campaign source.

ss_lastVisit

Sprout Social

Persistent

Records analytics information from last visit to any sproutsocial.com property, including user device type, user browser and campaign source.

ss_uuid

Sprout Social

Persistent

Creates a universally unique identifier for analytics purposes

visitor_id*

Salesforce/Pardot

10 years

Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Pardot cookies don’t store personally identifying information, only a unique identifier.

https://www.pardot.com/blog/pardot-cookies/

visitor_id*-hash

Salesforce/Pardot

10 years

Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Pardot cookies don’t store personally identifying information, only a unique identifier.

https://www.pardot.com/blog/pardot-cookies/

_pendo_accountId*

Pendo

Persistent

Cookie is used by marketing software for user analytics

https://www.pendo.io/legal/cookiepolicy/

_pendo_meta*

Pendo

Persistent

Cookie is used by marketing software for user analytics

https://www.pendo.io/legal/cookiepolicy/

_pendo_visitorId*

Pendo

Persistent

Cookie is used by marketing software for user analytics

https://www.pendo.io/legal/cookiepolicy/

Advertising cookies

These cookies remember your choices with respect to ad-serving on websites.
To learn more about online internet-based advertising, including how to opt-out please visit the Network Advertising Initiative website (www.networkadvertising.org).

Name

Service

Expiration

Description

Opt Out/ Information

_lipt

LinkedIn

1d

Set by linkedin, Used for routing

https://www.linkedin.com/legal/cookie-policy

_session_id

G2Crowd

Session

Unique identifier for user

https://www.g2crowd.com/static/privacy

act

Facebook

Session

Allow you to control the "Follow us on Facebook" and "Like" buttons

https://www.facebook.com/policies/cookies/

bcookie

LinkedIn

1 year

Set by linkedin, Browser ID cookie

https://www.linkedin.com/legal/cookie-policy

BizoID

LinkedIn

6 months

LinkedIn Ad analytics

https://www.linkedin.com/legal/cookie-policy

BizoUserMatchHistory

LinkedIn

6 months

LinkedIn Ad analytics

https://www.linkedin.com/legal/cookie-policy

bscookie

LinkedIn

Session

Secure browser ID cookie

https://www.linkedin.com/legal/cookie-policy

c_user

Facebook

Persistent

Used to identify the facebook user

https://www.facebook.com/policies/cookies/

datr

Facebook

Persistent

Allow you to control the "Follow us on Facebook" and "Like" buttons

https://www.facebook.com/policies/cookies/

dnt

Twitter

Persistent

This cookie is set due to Twitter integration and sharing capabilities for the social media

https://help.twitter.com/en/rules-and-policies/twitter-cookies

dpr

Facebook

Persistent

Allow you to control the "Follow us on Facebook" and "Like" buttons

https://www.facebook.com/policies/cookies/

fr

Facebook

3 Months

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

https://www.facebook.com/policies/cookies/

guest_id

Twitter

2 years

This cookie is set due to Twitter integration and sharing capabilities for the social media

https://help.twitter.com/en/rules-and-policies/twitter-cookies

IDE

DoubleClick

1 year

Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user

https://support.google.com/dfp_premium/answer/2839090?hl=en

lang

Twitter

Session

This cookie is set due to Twitter integration and sharing capabilities for the social media

https://help.twitter.com/en/rules-and-policies/twitter-cookies

lang

LinkedIn

Session

Used to identify users language

https://www.linkedin.com/legal/cookie-policy

lidc

LinkedIn

1d

Used for routing

https://www.linkedin.com/legal/cookie-policy

personalization_id

Twitter

Persistent

Persistent cookie installed by Twitter

https://help.twitter.com/en/rules-and-policies/twitter-cookies

pl

Facebook

Persistent

Persistent cookie of Facebook

https://www.facebook.com/policies/cookies/

presence

Facebook

Session

Allow you to control the "Follow us on Facebook" and "Like" buttons

https://www.facebook.com/policies/cookies/

sb

Facebook

Persistent

Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page

https://www.facebook.com/policies/cookies/

test_cookie

DoubleClick

1 year

DoubleClick use cookies to serve adverts on third party websites. The DoubleClick cookie serves relevant ads to potential customers and gathers information about how or if you are interacting with these ads

http://www.google.com/intl/en/policies/privacy/

UserMatchHistory

LinkedIn

6 months

LinkedIn insights and ads tags

https://www.linkedin.com/legal/cookie-policy

visit

LinkedIn

Persistent

LinkedIn insights and ads tags

https://www.linkedin.com/legal/cookie-policy

wd

Facebook

Persistent

Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page

https://www.facebook.com/policies/cookies/

xs

Facebook

Session

Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page

https://www.facebook.com/policies/cookies/