Kiran Shahid

Kiran is a content marketing specialist who creates data-driven content for B2B SaaS companies. With over nine years of content writing experience, Kiran has contributed to successful campaigns for tech companies such as Semrush and Weflow. In her spare time, you can find her trying out foods or booking her next travel adventure.

Categories
- All Career Growth
- Leveling Up
6 skills social media analysts need in 2025 and beyond
Published on November 7, 2024 Reading time 9 minutes
Categories
- Customer Care
- Customer Experience
Prepping your social customer care team for the holiday rush with Sprout
Published on October 30, 2024 Reading time 12 minutes
Categories
- All Industries
- Employee Advocacy
5 top employee advocacy tools and platforms to drive growth
Published on October 28, 2024 Reading time 7 minutes
Categories
- Social Media Analytics
- Twitter
7 X/Twitter analytics tools to amplify your strategy
Published on October 24, 2024 Reading time 6 minutes
Categories
- Influencers
- Leveling Up
7-week influencer marketing strategy template
Published on September 24, 2024 Reading time 9 minutes
Categories
- Facebook
- Social Media Analytics
How to use Facebook audience insights for more effective targeting
Published on September 13, 2024 Reading time 8 minutes
Categories
- Customer Care
- Customer Experience
Top customer service case management software in 2024
Published on September 6, 2024 Reading time 8 minutes
Categories
- Social Media Analytics
- Social Media Strategy
10 Sprout social media reports
Published on August 29, 2024 Reading time 9 minutes
Categories
- Social Media Publishing
- Team Collaboration
How to build a seamless social media approval process
Published on July 25, 2024 Reading time 9 minutes
Categories
- AI
- Social Media Strategy
What social media tasks to automate and what to personalize
Published on May 15, 2024 Reading time 7 minutes
Categories
- Branding & Creative
Find UK Instagram influencers to grow your brand
Published on April 29, 2024 Reading time 8 minutes
Categories
- Review Management
Review management: What it is and how it benefits brands
Published on March 27, 2024 Reading time 8 minutes
Categories
- Competitive Strategies
How to use competitive benchmarking to grow your social presence
Published on March 26, 2024 Reading time 14 minutes
Categories
- Leadership
- Social Media Strategy
The benefits of influencer marketing (+ what the C-Suite cares about)
Published on February 12, 2024 Reading time 8 minutes
Categories
- Social Media Engagement
5 ways social media listening increases customer advocacy
Published on February 1, 2024 Reading time 10 minutes
Categories
- Social Media Strategy
How to build a customer-centric B2B social media strategy
Published on January 25, 2024 Reading time 13 minutes
Categories
- Branding & Creative
How to measure brand awareness: 10 metrics to track
Published on January 11, 2024 Reading time 9 minutes
Categories
- Facebook
- Social Listening
Facebook automation: The ultimate guide for your brand
Published on December 27, 2023 Reading time 9 minutes
Categories
- Social Media Content
- Social Media Engagement
User-generated content (UGC): what it is and why it matters for your brand
Published on November 28, 2023 Reading time 13 minutes
Categories
- Customer Experience
- Marketing Disciplines
What is a customer journey map and how to make your own [examples included]
Published on November 2, 2023 Reading time 12 minutes
Categories
- Facebook
- Instagram
Creator Studio for Facebook and Instagram: A guide for marketers
Published on October 5, 2023 Reading time 7 minutes