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Customer Care

Learn how to deliver responsive and tailored customer experiences on social, with thoughtful content to help you handle your business with care.

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Categories
- Customer Care
Social media customer service: What it is and how to improve it
Published on July 22, 2024 Reading time 14 minutes
Categories
- Customer Care
- Social Media Engagement
Why you need to speed up your social media response time (and how)
Published on June 13, 2024 Reading time 6 minutes
Categories
- Customer Care
- Customer Experience
How to build customer relationships with social media
Published on September 4, 2023 Reading time 8 minutes

All Customer Care

Categories
- Case Study
- Community Management
How Lake Metroparks stays a step ahead on social media using Sprout Social
Categories
- Case Study
- Community Management
How Trek uses Sprout Social to support its social strategy around the globe
Categories
- Case Study
- Community Management
How Keele University builds its brand and loyalty using Sprout Social
Categories
- Case Study
- Agency
haarper. helps clients realize their potential using Sprout Social Advanced Listening
Categories
- Customer Care
- Facebook
The complete guide to Facebook listening
Published on February 25, 2019 Reading time 6 minutes
Categories
- Guide
- Customer Care
Building a Better Reputation with Reviews
Categories
- Case Study
- Agency
Agency Partner Success Story: Chatterkick
Categories
- Case Study
- Community Management
How Southern California Edison resolves 1 in 6 social customer issues using Sprout Social chatbots
Categories
- Case Study
- Customer Care
How Leading Record Company Big Machine Label Group Cuts Through the Noise on Social Media Using Sprout Social
Categories
- Case Study
- Community Management
How Sprout Social Empowers the St. Louis Blues Online and in the Arena
Categories
- Case Study
- Community Management
Steward Health Care Maintains Online Oversight & Engages Patients Using Sprout Social
Categories
- Case Study
- Community Management
How KISS Slays in Style on Social Media by Using Sprout Social
Categories
- Case Study
- Agency
How Bloomerang Solutions Expanded its Services, Wowed Clients With Sprout Social Chatbots
Categories
- Case Study
- Customer Care
Sprout Social Helps Pennsylvania Association of Realtors® Amplify Its Message
Categories
- Case Study
- Community Management
Seneca College Uses Sprout to Support Students During Tumultuous Time
Categories
- Case Study
- Community Management
How Dartmouth College Cultivates Community, Supports Successful Strategy Using Sprout Social
Categories
- Case Study
- Customer Care
How Casio G-Shock Proved Social ROI by Increasing CTR 218%
Categories
- Case Study
- Community Management
How Sprout Social Made Implementation a Pain-free Process for Atlantic Lottery
Categories
- Case Study
- Customer Care
From Prospecting to Retention: Why Casio Adopted Sprout Social for Customer Care
Categories
- Branding & Creative
- Customer Care
5 Ways to improve your CRM strategy with social media
Published on September 12, 2017 Reading time 7 minutes
Categories
- Case Study
- Customer Care
Using Sprout to Strengthen the Content Strategy of a Franchise

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