Phoebe Lown

Phoebe Lown is a former social media manager turned copywriter specializing in SaaS. When she’s not writing, she can be found exploring the cobbled streets of Amsterdam and photographing cats. Check out her work

Categories
- Social Listening
- Social Media Strategy
Social media sentiment analysis: Benefits and guide for 2024
Published on August 21, 2024 Reading time 12 minutes
Categories
- Customer Care
- Customer Experience
Customer service chatbots: How to create and use them for social media
Published on July 18, 2024 Reading time 11 minutes
Categories
- Influencers
- Leveling Up
How to start a brand ambassador program from scratch
Published on July 10, 2024 Reading time 10 minutes
Categories
- Social Media Analytics
- Social Media Strategy
6 must-have social media dashboard templates for brands
Published on June 5, 2024 Reading time 9 minutes
Categories
- Customer Care
9 Chatbot builders to enhance your customer support
Published on April 17, 2024 Reading time 7 minutes
Categories
- AI
- Technology & Software
How AI insights improve decision making
Published on March 19, 2024 Reading time 8 minutes