Dorcas Adisa

Dorcas Adisa is a freelance writer for B2B SaaS and tech brands. She loves three things to the extreme: reading, writing, and watching food videos. She covers topics on marketing, customer experience, product management, remote work, and more. Feel free to reach out on LinkedIn or say hello on Twitter.

Categories
- Social Media Engagement
- Social Media Strategy
Everything you need to know about social media algorithms
Published on October 30, 2023 Reading time 16 minutes
Categories
- Marketing Disciplines
- Other Platforms
SMS marketing 101: What is SMS Marketing (+ examples)
Published on October 23, 2023 Reading time 9 minutes
Categories
- Customer Care
- Customer Experience
Customer satisfaction score (CSAT): What it is and how to measure it
Published on September 20, 2023 Reading time 10 minutes
Categories
- LinkedIn
How to create an effective LinkedIn Business Page in 6 steps
Published on September 6, 2023 Reading time 9 minutes
Categories
- All Career Growth
- Customer Care
Customer service reports: What they are and tips for building them
Published on August 24, 2023 Reading time 11 minutes
Categories
- Customer Care
- Customer Experience
Omnichannel customer experience: exploring seamless customer journeys
Published on June 26, 2023 Reading time 13 minutes