Termini di Prodotto Sprout Social

I presenti Termini di Prodotto Sprout Social ("Termini di Prodotto") regolano l'uso e l'accesso dell'Abbonato ai Servizi in Abbonamento Sprout Social e sono inclusi nell'accordo in essere tra le parti relativamente all'uso dei Servizi in Abbonamento Sprout Social ("Accordo"). I termini in maiuscolo utilizzati ma non definiti nei presenti Termini di Prodotto hanno il significato indicato nell'Accordo. In caso di conflitto tra i Termini di Prodotto e l'Accordo, i Termini di Prodotto prevalgono e controllano nella misura necessaria a risolvere tale conflitto.

1. 1. Servizi di Abbonamento di Sprout Social. Ai fini delle presenti Condizioni di Prodotto, per "Servizi di Abbonamento di Sprout Social" si intendono i servizi di abbonamento propri forniti da Sprout Social, che comprendono l'uso delle applicazioni web-based, le applicazioni mobili (se applicabili), il supporto tecnico e la Documentazione di Sprout Social, ciascuno corrispondente al piano, alle funzionalità e al pacchetto di supporto acquistati dall'utente in base all'Ordine di Servizio applicabile.

2. 2. Documentazione. Con riferimento ai Servizi in Abbonamento Sprout Social, per "Documentazione" si intende il materiale online relativo all'utilizzo dei Servizi Sprout Social disponibile per l'Abbonato all'indirizzo: https://support.sproutsocial.com/hc/en-us, che può essere aggiornato di volta in volta.

3. 3. Government Entity Approvals. If Subscriber is a government entity or an entity performing services on behalf of a government entity whose primary function or mission includes conducting surveillance or gathering intelligence, Subscriber may not access X (formerly Twitter) content through the Sprout Social Subscription Services unless otherwise expressly pre-approved by Sprout Social and X. If Subscriber is a government entity or an entity performing services on behalf of a government entity, Sprout Social and X reserve the right to approve each of Subscriber’s (or Subscriber’s Clients’ or Affiliates’) use cases for the Sprout Social Subscription Services, and Subscriber’s failure to obtain such approval may result in suspension and potential termination of the Services pursuant to this section and the Agreement.

4. 4. Inbox Export and Link Sharing. Should Subscriber choose to export a copy of its inbox or share any public or private links via the Sprout Social Subscription Services, Subscriber acknowledges and agrees that Sprout Social is not responsible for, and shall have no liability related to: (a) the security of the information contained in (i) any exported copy of Subscriber’s Sprout Social inbox or (ii) any public or private link shared through the Sprout Social Subscription Services; or (b) compliance obligations with respect to any applicable law of any federal, state, local, or foreign government or political subdivision thereof, including applicable privacy law, arising from or relating to Sprout Social fulfilling Subscriber’s request to (i) export a copy of Subscriber’s Sprout Social inbox or (ii) share any public or private link through the Sprout Social Subscription Services.

5. 5. X (formerly Twitter) Custom Profile. If Subscriber uses this feature, by associating a custom profile image and/or name with a specific X profile, Subscriber acknowledges and agrees that: (i) if an individual is depicted, Subscriber has obtained consent from such individual to display their name and/or likeness in the custom profile; (ii) Subscriber will indicate in the field provided for the individual’s name (e.g., through use of the term “bot”), or in the initial message sent to each X user that the individual is not participating in the conversation; and (iii) Subscriber will comply with all X Terms of Service and other applicable acceptable use policy, terms of use, or any similar policy or terms.

6. 6. OpenAI Features. Should Subscriber choose to use OpenAI-powered generative AI features within the Sprout Social Subscription Services, Subscriber’s use of such features will be subject to the additional terms located at https://sproutsocial.com/legal/terms/openai-features/.

7. 7. Mobile Terms. Use of a Mobile Application (defined below) requires a compatible mobile device. Sprout Social does not warrant that the Mobile Applications will be compatible with any mobile device. Subscriber acknowledges and agrees that Sprout Social may from time to time issue upgraded versions of the Mobile Applications and may automatically electronically upgrade the version of the Mobile Applications. Subscriber consents to such automatic upgrading. Standard carrier data charges may apply to use of the Mobile Applications. The additional terms and conditions set forth at https://sproutsocial.com/terms/mobile-applications/ shall apply with respect to any Mobile Application that Sprout Social provides for use. “Mobile Application” means each copy of the Sprout Social mobile application, Advocacy mobile application and/or any other mobile application provided by Sprout Social (as upgraded from time to time) downloaded by your users and installed on a mobile device approved by Subscriber for business use.

8. 8. DPA. L'Addendum sull'elaborazione dei dati applicabile ai Servizi in abbonamento Sprout Social è disponibile all'indirizzo https://media.sproutsocial.com/uploads/Downloadable-Customer-DPA.pdf ed è incluso come riferimento nell'Accordo.