Choosing the right social media management platform is a critical business decision. You need a solution that unifies communications across all your social channels so you can meet your customers where they are. However, if that platform is slow, difficult to use and doesn’t keep pace with the rapidly changing social landscape, it can hinder your growth rather than help it.

For instance, Khoros no longer offers integration with X (formerly Twitter), a critical platform for real-time customer engagement, trend-spotting and brand monitoring.

If you’re looking for a Khoros alternative that is fast, intuitive and delivers actionable intelligence, this guide is for you. We’ll explore the top alternatives that can help you strengthen your market position and drive real business impact.

What to look for in a Khoros alternative

When evaluating different platforms, consider which features are most critical for your team’s success.

  • Ease of use: How intuitive is the platform? A clean, user-friendly interface can reduce training time and boost team adoption.
  • Core SMM features: Ensure the tool excels at the fundamentals: content scheduling, a unified social inbox for engagement and robust performance analytics.
  • Social listening: Look for powerful listening tools that go beyond simple keyword tracking to provide true consumer intelligence, trend analysis and competitive insights.
  • Customer care capabilities: If social customer service is a priority, evaluate features like automated message routing, response time tracking and integration with CRM systems.
  • Integrations: How well does the platform connect with your other business-critical software, such as Salesforce, HubSpot, Google Analytics or Zendesk? Does it integrate with all social networks like X/Twitter?
  • Scalability and support: Does the platform offer plans that can grow with your business? What level of customer support and strategic guidance do they provide?

1. Sprout Social

Sprout Social is an industry-leading, unified social media management platform designed to help enterprise organizations execute a world-class social strategy. We empower teams to work faster and smarter with a comprehensive suite of tools for publishing, engagement, analytics, listening, advocacy, influencer marketing and social-powered customer care.

Sprout Social listening insights with sentiment score, trend graph and performance overview

Why Sprout Social is a powerful Khoros alternative

Sprout Social provides a modern, intuitive and fully integrated experience. Sprout was built from the ground up as a single, cohesive platform.

A primary differentiator is our robust, official partnership with all major social networks. Crucially, for teams frustrated by Khoros’s limitations, Sprout Social maintains a deep and fully-functional integration with X (formerly Twitter). This means you can seamlessly manage your X presence—from publishing and engagement in the Smart Inbox to detailed analytics and trend monitoring—all from one central location.

Sprout Social dashboard showing audience age, gender, and device use

Key Features that set Sprout apart:

Unified smart inbox: Manage all incoming messages, comments and mentions from every network in a single, filterable stream. Enable your team to provide faster, more organized social customer care.

Intuitive publishing & scheduling: Plan, collaborate on and schedule content across all your profiles with a visual content calendar, asset library and sophisticated approval workflows.

Comprehensive analytics & reporting: With our suite of Premium Analytics, you can easily build custom, presentation-ready reports that tie social media performance directly to business objectives. Measure everything from post-level performance to competitive analysis and team productivity.

Advanced listening & AI: Go beyond simple keyword monitoring. Sprout’s Listening tool, supercharged with AI Assist, analyzes millions of conversations to provide actionable insights on brand health, industry trends and competitive intelligence.

Employee advocacy: Turn your employees into your most powerful brand advocates by making it easy for them to share curated, pre-approved content with their personal networks.

Integrations that matter: Sprout seamlessly integrates with tools you already use, like Salesforce, HubSpot, Zendesk and Google Analytics, creating a single source of truth for customer data.

2. Loomly

Loomly is a brand success and social media management platform that emphasizes content creation and team collaboration. It provides a guided, step-by-step workflow for teams to move from a post idea to drafting, previewing, internal and external approvals and scheduling. The platform includes a central asset library, audience targeting specifics and provides post ideas based on social media trends and holidays.

Screenshot of Loomly's homepage with the text "Stress-free social media management" written on their homepage.

Key features:

  • Collaboration and approval workflows: Loomly allows teams to set up specific workflows where posts must be reviewed and approved by managers, teammates, or even external clients before being scheduled.
  • Guided content creation: the platform walks users through a step-by-step process for building a post—from setting a subject and labels to drafting copy and selecting visuals

3. Meltwater

Meltwater is a comprehensive media intelligence platform that extends beyond social media to include news monitoring, executive reporting and influencer relations. It’s a strong choice for PR and communications teams who need a 360-degree view of their brand’s presence across all media types.

Meltwater dashboard with sentiment pie chart, media exposure graphs and real-time mentions

Key features:

Media monitoring: Tracks brand mentions across millions of sources, including global news outlets, blogs, forums and social media.

PR and influencer management: Provides a database to find and connect with journalists and influencers.

Social media management: Includes tools for publishing content and engaging with audiences on social channels.

Analytics and reporting: Delivers executive-level reports that quantify the impact of PR and marketing campaigns.

4. Sprinklr

Sprinklr positions itself as a Unified Customer Experience Management (Unified-CXM) solution. It’s designed for large, global corporations that need to manage customer interactions across dozens of digital channels, not just social media.

Sprinklr Influencer Marketing homepage

Key features:

Broad channel support: Manages over 30 channels, including social media, modern messaging (like WhatsApp), live chat, SMS and email.

AI-Powered insights: Utilizes advanced AI to analyze customer conversations at scale, providing deep insights into brand health, product feedback and strategic opportunities.

Extensive product suites: Offers five core product suites: Modern Care, Modern Research, Modern Marketing & Advertising, Modern Sales & Engagement and Modern + AI.

High customizability: The platform is highly customizable to fit the complex workflows and governance needs of large enterprises.

5. Hootsuite

As one of the original social media dashboards, Hootsuite is a well-established name in the industry. Its enterprise offering provides the security, scalability and advanced features required by large organizations.

Hootsuite homepage showing a woman smiling as she looks at her phone and the picture is overlayed with several bubbles highlighting the tool's features, and the text reads "save time and get REAL results on social media. Hootsuite makes it easy."

Key features:

Customizable dashboards: Its iconic “streams” dashboard allows users to monitor multiple feeds, keywords and hashtags in one place.

Team and security features: Offers advanced team permissions, content approval workflows and security features like compliance integrations.

App directory: Provides access to a large library of app integrations, allowing you to connect Hootsuite with other marketing and business tools.

Education and training: Hootsuite Academy offers extensive training and certification programs for social media professionals.

6. Agorapulse

Agorapulse is a user-friendly social media management tool that is often praised for its excellent value and robust feature set, making it a strong Khoros alternative for small and medium-sized businesses as well as larger teams.

windows showing agorapulse various features including compose window, customer messages, team assignments and moderation rule creation window

Key features:

Inbox zero workflow: Its social inbox is designed for efficiency, helping teams easily manage, assign and clear incoming messages.

Social CRM: Automatically builds a profile for everyone who interacts with your brand, allowing you to add notes and see conversation history.

Simple reporting: Offers clear, customizable reports that can be exported with a single click.

7. Brandwatch

Brandwatch is a digital consumer intelligence tool. While it offers a full suite of social media management tools (through its acquisition of Falcon.io), its primary strength lies in its social listening and analytics capabilities. It’s a good choice for brands looking for a Khoros alternative that prioritizes data and consumer research.

Key features:

Deep social listening: Access to a massive archive of historical data and the ability to run complex queries to analyze conversations about any topic.

Consumer intelligence: Uses AI-powered analytics to identify key trends, segment audiences and understand consumer sentiment in real-time.

Influencer marketing: Includes tools to discover and manage relationships with industry influencers.

Vizia dashboards: Create beautiful, shareable data visualizations to bring your consumer insights to life across your organization.

8. Buffer

Buffer is a streamlined and intuitive social media management platform renowned for its user-friendly interface and focus on simplifying content scheduling. It offers a suite of distinct tools—Publish, Analyze and Engage—that can be used together or separately, catering primarily to small businesses, creators and marketers who prioritize simplicity and efficiency. Buffer is designed to make social media planning and publishing content as straightforward as possible.

Buffer homepage with a preview of the dashboard and text that reads "grow your audience on social and beyond"

Key features:

Queue-based scheduling: Buffer’s signature feature allows you to pre-fill a “queue” with content and set a posting schedule for each social profile.

AI assistant: The platform incorporates an AI assistant to help users brainstorm ideas, rewrite copy in different tones and repurpose existing content for various social networks, speeding up the content creation process.

Campaign and post analytics: Within its Analyze tool, Buffer provides clear, easy-to-understand reports on post performance, audience demographics and account growth, allowing users to track what’s working and refine their strategy.

Find the right Khoros alternative for your business

Choosing the right social media management platform in 2025 is a pivotal decision for any enterprise. While the market offers a range of powerful Khoros alternatives, the search often stems from a need for something more: a truly unified system, a more intuitive user experience, and critically, a platform with unwavering support for all major networks, including a deep, official integration with X (formerly Twitter).

Sprout Social was designed from the ground up to be that partner. We provide the unified, enterprise-grade solution that modern social teams need to move faster, work smarter, and build stronger connections with their audience. If you’re ready to leave the limitations behind and see how a seamless platform with best-in-class analytics can transform your social media program, we invite you to take the next step.

See the difference for yourself when you start your free 30-day trial of Sprout Social today.