Skip to main content

  • Core features

    • Engagement

      Streamline and scale your customer care and community management

    • Publishing

      Effortlessly plan, create, manage and deliver social content and campaigns

    • Analytics

      Drive strategic decision making across your entire business

    Premium solutions

    • Premium Analytics

      Prove your social media ROI with customized data and reports

    • Listening

      Uncover trends and actionable insights from social conversations

    • Employee Advocacy

      Amplify your social reach by empowering employees to become brand advocates

    Platform

    • AI and automation
    • Integrations
    • Data and security

    • Salesforce + Sprout

      Gain a full 360-degree customer view with this global partnership.

      Learn more

  • By use case

    • Manage social media

      Bolster your marketing efforts with intuitive, assistive tools

    • Drive more sales

      Sell more efficiently with product and customer information in one place

    • Gather intelligence

      Distill large-scale data into actionable insights to inform your social strategy

    • Amplify brand awareness

      Maximize the impact and reach of your social efforts to drive better results

    • Personalize customer care

      Create positive brand experiences with quick, tailored responses

    By service

    • Enterprise
    • Professional services
    • Agencies

    • Good connection: How Boingo Wireless seamlessly switched to Sprout Social

      Read the case study
  • Pricing

  • Learn

    • Blog

      Explore social media tips, best practices and strategic guidance

    • Certification program

      Become an expert in the Sprout platform with specialized courses

    • Case studies

      Discover the tangible results customers received by partnering with Sprout

    Connect

    • Community

      Connect and grow with other professionals in The Arboretum, Sprout’s online forum

    • Webinars

      Learn how to improve your social media efforts on demand

    • Events

      Meet Sprout in person at meetups, conferences and events around the world

    Product resources

    • Product updates

      Keep up to date with new feature releases and improvements across the platform

    • Learning portal

      Explore on-demand courses to help you get the most from Sprout

    • Help center

      Get step-by-step product walkthroughs and feature breakdowns

    1-866-878-3231
  • Sprout Social
  • Employee Advocacy
Schedule a demo
Try for free
Sprout Blog

[Marketing] Social CRM

Joshua Lohr

Written byby Joshua Lohr

Published on May 12, 2016

•

Reading time 0 minutes

Share

  • Email
Share Resource

Joshua Lohr

Read all articles by Joshua Lohr

Default CTA
Resources for you

  • 39 free social media strategy templates that will elevate your workflows

    Published on August 20, 2026 • Reading time 15 minutes

  • [Worksheet] Inspiration For Your 2026 Social Strategy

  • Implementing a Social Media Newsroom Model [Guide + Template]

  • [Toolkit] Everything You Need to Prove Organic Social Media ROI

Recommended for you
  • Categories
    • Social Media Marketing
    • Social Media Publishing

    How to add alt text to social media images fast

    Published on November 4, 2026 • Reading time 8 minutes
  • Categories
    • Social Intelligence

    Tomorrow talked: A recap of Sprout’s 2026 Social Intelligence Summit

    Published on November 3, 2026 • Reading time 9 minutes
  • Categories
    • Glossary

    Soft launch

  • Categories
    • Glossary

    Touch grass

Sprout Social
Sprout Social
Sprout Social

Build and grow stronger relationships on social

Sprout Social helps you understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection.

Try Sprout for free