Brands are still lacking when it comes to customer service within social channels, with new data from Sprout Social revealing five in six customer messages that require responses are not being addressed by brands.
Recommended for you
How to conduct a Facebook competitor analysis reportPublished on June 23, 2022 Reading time 6 minutes
TikTok ads 101: How to get started with TikTok advertisingPublished on June 22, 2022 Reading time 10 minutes
10 chatbot marketing examples to boost your bot strategyPublished on June 22, 2022 Reading time 9 minutes