Sprout Social Helps Brands Improve Customer Service

Brands are still lacking when it comes to customer service within social channels, with new data from Sprout Social revealing five in six customer messages that require responses are not being addressed by brands.

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Resources for you

37 free social media strategy templates that will elevate your workflows
Published on May 13, 2025 Reading time 14 minutes
[Toolkit] Everything You Need to Prove Organic Social Media ROI
The 2025 Sprout Social Index, Edition XX
[Toolkit] Essential AI Marketing Resources for Social Media Managers

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