Meet Sprout Social’s Bot Builder for Twitter
Scale your customer care efforts and introduce a new marketing channel with chatbots for Twitter Direct Messages.
Start your free trialTwitter Automation That’s Safe & Approachable
Build, preview and deploy new chatbots in minutes using Sprout’s intuitive, self-configurable bot builder.
Simple Automation, Human Service
Guide your customers to better outcomes through a combination of simple automation and human service.
Eliminate Repetitive Process
Spend less time on repetitive information gathering and more time providing efficient and effective service.
Maintain Full Control
Maintain full control of every chatbot interaction using simple, rules-based logic to streamline conversations.
Preview Before You Deploy
Gain peace of mind by viewing each chatbot conversation on a real-time, dynamic previewer before setting it live.
Scale Customer Care on Twitter
Evernote uses Sprout Social’s Twitter automation tools to drive social customer care efficiency. With a simple chatbot, they saw an 80% increase in customers helped on Twitter per week.
Before Quick Replies, we were going back and forth trying to get information to solve a customer’s problem. Now I can solve the problem with one message.
Dorothy Spira
Social Media Specialist