Meet Sprout Social’s Bot Builder for Twitter

Scale your customer care efforts and introduce a new marketing channel with chatbots for Twitter Direct Messages.

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Twitter Automation That’s Safe & Approachable

Build, preview and deploy new chatbots in minutes using Sprout’s intuitive, self-configurable bot builder.

Simple Automation, Human Service

Guide your customers to better outcomes through a combination of simple automation and human service.

Eliminate Repetitive Process

Spend less time on repetitive information gathering and more time providing efficient and effective service.

Build Your Chatbot Conversation
Customize Your Chatbot’s Appearance

Maintain Full Control

Maintain full control of every chatbot interaction using simple, rules-based logic to streamline conversations.

Preview Before You Deploy

Gain peace of mind by viewing each chatbot conversation on a real-time, dynamic previewer before setting it live.

Scale Customer Care on Twitter

Evernote uses Sprout Social’s Twitter automation tools to drive social customer care efficiency. With a simple chatbot, they saw an 80% increase in customers helped on Twitter per week.

Dorothy Spira
Evernote
Before Quick Replies, we were going back and forth trying to get information to solve a customer’s problem. Now I can solve the problem with one message.

Dorothy Spira
Social Media Specialist