Date & Time
Session time: 1 hour
As Salesforce’s preferred social media management tool, we’d love to show you how we can improve your brand experience through deeper customer insights and accelerated case resolution time. This global partnership empowers organisations to deliver exceptional customer experiences at every touchpoint by leveraging social data throughout their CRM.
See how Sprout Social’s powerful data and flexible tools can help you connect with your audience, and gather critical insights that move your business forward.
Join us on Thursday 13 March at 2pm AEDT as we explore:
- The power of Sprout Social’s Publishing, Engagement, Analytics and Listening tools
- How Sprout effortlessly integrates with Salesforce Service Cloud, including Agentforce
- Q&A – ask the experts your most pressing questions
See how Sprout can help you uncover trends, quantify social media impact and deliver world-class social customer care.
Presenters
Gemma is an accomplished Account Director at Sprout Social, bringing over 15 years of experience in B2B software sales and social media strategy across APAC. With a decade at Meta and significant roles at Salesforce, Gemma has driven digital transformation initiatives, empowering enterprise clients with innovative solutions. At Sprout Social, she works closely with key customers to streamline social media management and optimise customer care strategies through Salesforce integrations.
