New Index Data: Refine Your Playbook for Social Sophistication

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Session time: 1 hour

Social media marketing is in its main character era. 

Audiences are no longer just passively consuming branded content, they’re looking for it. 68% of consumers say they follow a brand on social to stay informed about new products or services. And over half of consumers say the most memorable thing a brand can do is respond to customers, underscoring the increased expectation for highly personalized engagements. 

As buyer experiences continue to go digital, consumer attitudes have shifted and social media is now the new mall. There’s an opportunity for your brand to capitalize on this shift, but to do so effectively, you must hone in on how your social team can make the most business impact and ultimately, drive revenue.

Dive into our newly released Index report to guide your brand on how to refine its social media playbook and give you the data to demonstrate social’s org-wide impact.

We’ll discuss:

  • Four key investments guiding the socially sophisticated marketer 
  • What consumers are looking for from your brand today
  • How to effectively communicate social’s impact on revenue to business leaders

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Your speakers:

Presenters

Jonathan Zuluaga

Jonathan Zuluaga

Sprout Social

Jonathan Zuluaga is a Senior Community Strategist at Sprout Social. From working as a social media strategist working at agencies like Havas to being in-house at Great Wolf Resorts, his background has given him the chance to understand clients and brands from both sides of the business. A passionate strategist and connector during the day and a creative in his off time, Jonathan spends his free time as a photographer, making cocktails and studying his obsession with minimalism.

Rachael Samuels

Rachael Samuels

Sprout Social

Rachael is the Director of Social Media at Sprout Social and was a mega Sprout fan and user prior to joining the team. Her main focus is to strategize and maintain our own social presence. Outside of work, Rachael is an avid squirrel enthusiast and massive meme-aholic! @RachaelSamuels

Sarah Corley

Sarah Corley

Sprout Social

Sarah Corley is a Senior Marketing Campaign Strategist at Sprout Social, where she creates campaigns that turn attention into action. Beyond marketing, she channels the same blend of strategy and creativity into her personal passions—whether she’s developing new recipes or leading AquaFit classes as a certified water aerobics instructor. Her sweetest claim to fame? Fun fact: Sarah once helped set a Guinness World Record while working with Nestlé Toll House. @srcorley

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