Social Listening resources to Supercharge Your Team's Listening Strategy
Sprout Social’s Listening tool enables our customers to understand how their customers, potential customers, audience, and competitors are talking about them. Harness the limitless power of the Social Listening tool most effectively using the tips and strategies outlined through the Help Center articles, blog posts, and Learning Portal courses that our Onboarding Team recommends most frequently to our customers.
Training Resources
Strategic Resources
Social Listening: Step by Step
Learning Portal Courses
Training Resources
Social Listening Intake Form
For customers embarking on Social Listening 1: 1 onboarding
Listening reporting templates
Access a sample deck to help you present your Listening insights in powerful ways.
Listening Workbook
Take a deep dive on the ways you can set up your Listening topics.
Strategic resources
Conversational analytics: How to use social listening for brand insights
Social Listening: Step by Step
Learning Portal Courses
Mastering Social Listening
Flex your social Listening skills in this 44 minute course!
Turning Social Listening Data into Action
This 35 minute course walks you through how to use your Listening insights strategically.