Create New Listening Topics using Topic Templates

Advanced Listening users can now access Topic Templates to help you build better queries when creating a new Listening Topic. There are 5 new templates on the Listening homepage based on the most popular use cases for Listening: Brand Health, Industry Insights, Competitive Analysis, Campaign Analysis, and Event Monitoring. 

You still have the option to create a generic query using the Custom Topic template.

  1. HOW-TO:
  2. Go to the Listening tab. 
  3. Click on any of the Topic Templates in the banner at the top of the page to open the query builder.
  4. You can also access the Topic Templates by clicking “+ New Topic” in the left-side navigation on the Listening homepage.  
  5. Once in the query builder, reference the use-case specific help content (including sample queries) in the Topic Preview pane on the right-hand side of the page. 


Listening homepage:

Query Builder:

Query Builder Help Content: