December 16, 2019
Create New Listening Topics using Topic Templates
Advanced Listening users can now access Topic Templates to help you build better queries when creating a new Listening Topic. There are 5 new templates on the Listening homepage based on the most popular use cases for Listening: Brand Health, Industry Insights, Competitive Analysis, Campaign Analysis, and Event Monitoring.
You still have the option to create a generic query using the Custom Topic template.
- HOW-TO:
- Go to the Listening tab.
- Click on any of the Topic Templates in the banner at the top of the page to open the query builder.
- You can also access the Topic Templates by clicking “+ New Topic” in the left-side navigation on the Listening homepage.
- Once in the query builder, reference the use-case specific help content (including sample queries) in the Topic Preview pane on the right-hand side of the page.
Listening homepage:
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Query Builder:
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Query Builder Help Content:
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