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Great Expectations: What customers in the UK and Ireland really want from your brand

Register for Webinar

Consumers in the UK and Ireland use social media differently, and it’s changing the way they interact with brands. Expectations for the brand-consumer relationship have changed – are you keeping up?

In the latest data report from Sprout Social, we learn about consumer behaviour on social media in the UK and Ireland. 

Features like video streaming, Q&A and reviews (to name a few) are driving new consumer behaviours on social and leaving your customers wanting more from your brand. So how do you inspire your customers to go from passive to active? How are your customers leveraging peer reviews and experiences?

Watch this webinar to hear:

  • Why the trends matter for both B2B and B2C consumers
  • How social networks like Twitter are the true voice of your customer
  • Why we are in the age of connection, where consumers and buyers have a voice

Presenters

Claire O'Rourke

Head of Customer Commercialisation, EMEA Sprout Social

Dave Pepper

Sr. Marketing Manager - SSA EMEA Twitter Inc

@pepperds

Jorge Selva

Sr. Growth Marketing Manager G2

Rachael Samuels

Manager, Social Media Sprout Social

Rachael is the Manager of Social Media at Sprout Social and was a mega Sprout fan and user prior to joining the team. Her main focus is to strategize and maintain our own social presence. Outside of work, Rachael is an avid squirrel enthusiast and massive meme-aholic! @RachaelSamuels