View Ad Posts in the Facebook Sent Messages Report
The Sent Messages Report now includes Ad Posts from Facebook for a comprehensive view of published posts.
- From Reports, go to the Sent Messages Report.
- Choose Facebook.
- Filter Ad Posts to display metrics.
Add More Content to Your Chatbot Workflows
Sprout’s Bot Builder now supports the ability to add unlimited levels of Quick-replies and Auto-Responses in a conversational workflow. With this advanced functionality, you can introduce more detailed customer care paths and highly engaging marketing experiences that facilitate more in-depth chatbot interactions.
Drag & Drop Quick Replies in the Bot Builder
The ability to drag & drop Quick Replies is now available in Sprout’s Conversation Map. This UX update enables users to build and re-work chatbot content seamlessly. When you drag a Quick Reply, all of the content below each Quick Reply will move along with it.
- HOW TO:
- Place your mouse over the top section of each Quick Reply and drag.