Block Users from Facebook Business Pages from the Smart Inbox

Sprout users can now block Facebook users from their Facebook Business Pages from the Smart Inbox. The Block User action enables you to remove messages and cease communications from users that spam or send inappropriate content to your page without having to log into Facebook to do so.

  1. How To
  2. From the Smart Inbox, select a Facebook message from a user you wish to block.
  3. Click on the Gear icon.
  4. Choose Block User.

Note: Some content may still appear in the Smart Inbox due to API limitations.

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Instagram Portrait and Landscape Images Supported on iOS

In line with Instagram’s update to support portrait and landscape images, Sprout’s iOS app now displays those image types on mobile. Sprout users will see these images in the Smart Inbox and comment thread views.