Enhanced Visualization & Usability for Bot Builder’s Conversation Map

Sprout’s Bot Builder has been updated with a new UI that enables users to better understand the exact workflows created with Quick Replies and Auto-responses, as well as zooming and panning functionality within the conversation map. With these enhancements, users can better visualize and add-on chatbot messages to support multi-level workflows.   

  1. HOW TO:
  2. From the Conversation Map, access the screen controller on the left-hand side.
  3. To pan the screen, use either your mousepad or the arrows in the controller.
  4. To zoom in and out, use either the mousepad (pinch) or the slider and +/- in the controller.

Note: To quickly, get back to the last message you’ve added, click the Home button in the center of the controller.