Measure Chatbot Interactions With the Twitter Bots Report

The Bots Report contains important metrics about bot message and conversation volume as well as Quick Reply performance for Twitter. Users can choose a date and a profile to analyze sent and received chatbot messages on Twitter Direct Message and then export to PDF, and send or schedule deliveries of PDFs.   

  1. HOW TO:
  2. Click on Reports.
  3. From the left hand navigation, select Twitter Reports.
  4. Click Twitter Bots.  
  5. On the right-hand side, select a date range and a profile.
  6. Scroll through the report.
  7. To export data, click Export on the right-hand navigation.
  8. Select Export PDF.
  9. To email a PDF, click Export on the right-hand navigation.
  10. Select Send PDF.
  11. Enter up to 25 email addresses.
  12. Click Send.
  13. To schedule a PDF to be delivered, click Export on the right-hand navigation.
  14. Select Schedule PDF.
  15. Enter up to 25 email addresses.
  16. Choose to repeat Weekly or Monthly.
  17. Enter a name for the report.
  18. Click Schedule.

Measure Chatbot Interactions With the Facebook Bots Report

The Bots Report contains important metrics about bot message and conversation volume as well as Quick Reply performance for Facebook. Users can choose a date and a profile to analyze sent and received chatbot messages on Facebook Private Message and then export to CSV or PDF, and send or schedule deliveries of PDFs.    

  1. HOW TO:
  2. Click on Reports.
  3. From the left-hand navigation, select Facebook Reports.
  4. Click Facebook Bots.  
  5. On the right-hand side, select a date range and a profile.
  6. Scroll through the report.
  7. To export data, click Export on the right-hand navigation.
  8. Select Export PDF.
  9. To email a PDF, click Export on the right-hand navigation.
  10. Select Send PDF.
  11. Enter up to 25 email addresses.
  12. Click Send.
  13. To schedule a PDF to be delivered, click Export on the right-hand navigation.
  14. Select Schedule PDF.
  15. Enter up to 25 email addresses.
  16. Choose to repeat Weekly or Monthly.
  17. Enter a name for the report.
  18. Click Schedule.