Advanced Settings for the Bot Builder
Users now have a Settings tab within the Conversation Map to centrally manage bot settings such as name, description, Restart Buttons and Auto-completion of messages.
Typing Indicators for Bots
Sprout’s Bot Builder now gives users the option to show typing indicators in their chatbot interaction in order to create a more conversational experience for end-users.
- HOW TO:
- In the Settings tab, click the toggle to Enable Typing Indicators.
Ad Plugins in for Bots
Sprout users can now promote chatbot experiences created in Sprout on Facebook Click-to-Messenger Ads or Twitter Direct Message Card Ads. Using an Ad ID string generated in Sprout, users can easily plug their unique bot workflow into an ad on each network.
- HOW TO:
- In the Settings tab, click Copy ID under Welcome Message ID (Twitter) or Bot Payload (Facebook).
- Paste IDs into the appropriate fields within the ad creation process for each network.
- Click here for more information on where to paste fields in Twitter and Facebook.
Note: Currently, you cannot create an Ad bot separate from your default bot; you can simply plug your default bot into an ad.