1. Bring Up a List of People Who’ve Liked Your Page
This feature is pretty well buried in the interface you use to customize your Page, so here’s how to find it. First, make sure you’re logged in as your Facebook Page, then navigate to the Page itself.
Look on the left and you’ll see a number representing the number of people who’ve clicked “Like” on your Page. Beneath the number is a link that says “people like this.” Click it and a window will pop up similar to the one you use to look at your list of friends on your own, personal Facebook profile.
2. Sort Through the Banned Users to Unban Them
Your next step: Click the drop-down box in the top-left of this new window (by default it says “People”) and select “Banned” from the options. This will display a list of all the users who are currently banned from interacting with your Page. From here you can unban any of those people with a click.
Just make sure you’re making the right choice! Users who excessively promote unruly and inappropriate content can reflect badly on your business. That said, we wouldn’t advise banning people to begin with unless they are hindering the experience of your other customers in an extreme way.
Got any questions or anecdotes? Let us know in the comments.
[Via All Facebook]
Samuel Axon: Samuel is the Editorial Director supervising Sprout Social's editorial and web content projects. He has years of experience in blogging and social media, having previously worked as an editor at social media and technology news sites Mashable and Engadget. He also helped build the white label web content management system Crowd Fusion from the ground up.