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Collaboration and coordination: Why the best social customer experience starts with teamwork
Published on March 1, 2021
Reading time 5 minutes
Katherine Kim
Katherine Kim is a Content Strategist at Sprout Social where she manages all things Adapt and supports larger content initiatives. When she's not at work, you can find Katherine cheering for the Dodgers or rewatching "Avengers: Endgame" (again).
- Categories
Lessons from luxury: What brands can learn from standout Chinese New Year campaigns
Published on February 10, 2021 Reading time 5 minutes - Categories
Looking ahead: 9 predictions for social media marketers in 2021 and beyond
Published on February 1, 2021 Reading time 7 minutes - Categories
What brands need to know before celebrating Black History Month 2021
Published on January 27, 2021 Reading time 6 minutes - Categories
What not to do on social media in 2021
Published on January 26, 2021 Reading time 7 minutes - Categories
Hear me out: Organizations have hierarchies. Ideas do not.
Published on January 14, 2021 Reading time 3 minutes - Categories
Haven’t made your New Year’s Resolutions? No worries—you’re not alone
Published on December 15, 2020 Reading time 4 minutes - Categories
What 9 social media leaders are taking with them into 2021
Published on December 14, 2020 Reading time 7 minutes - Categories
How to write a white paper that inspires a year-long content strategy
Published on November 11, 2020 Reading time 8 minutes - Categories
For Halloween 2020, old traditions get a new look to accommodate the pandemic
Published on October 28, 2020 Reading time 7 minutes - Categories
Inside the bubble: How player-generated content fuels awareness for the NBA
Published on October 5, 2020 Reading time 6 minutes - Categories
5 stats to improve your 2021 marketing strategy
Published on September 14, 2020 Reading time 5 minutes - Categories
How social listening benefits your organization at four levels
Published on September 9, 2020 Reading time 5 minutes - Categories
Captivating a global audience: Why social data is the key to your esports marketing strategy
Published on August 26, 2020 Reading time 7 minutes - Categories
The hashtag isn’t dead. You’re just misusing it.
Published on August 24, 2020 Reading time 3 minutes - Categories
What Pinterest search trends reveal about the future of retail in a post-COVID world
Published on August 3, 2020 Reading time 4 minutes - Categories
How to develop a social marketing strategy for your business’ reopening
Published on July 28, 2020 Reading time 6 minutes - Categories
How the University of Newcastle uses Sprout to power their full funnel marketing strategy
Published on June 29, 2020 Reading time 5 minutes - Categories
What social teams can learn from internal communications about effective COVID-19 messaging
Published on June 18, 2020 Reading time 5 minutes - Categories
A look ahead: Examining the shifts in the COVID-19 conversation
Published on May 18, 2020 Reading time 8 minutes - Categories
Managing your mental health while working in social media
Published on April 16, 2020 Reading time 7 minutes
