In an effort to capitalize on Valentine’s Day while promoting a good cause, Axe asked fans to show their sentimental side through selfies. To participate, consumers submitted photos of themselves kissing, using the hashtag #KissForPeace in honor of the brand’s global mission of nonviolence.
The campaign received more than 10,000 tweets and another 8,000 posts on Instagram. Axe shared its favorites across its social media channels in addition to cross-promoting the campaign through traditional advertising — such as digital billboards in Times Square.
Earlier this year, researchers found that pictures with human faces were 38 percent more likely to receive likes than those without. They’re also 32 percent more likely to attract comments. Those statistics seem pretty accurate for online jewelry retailer BaubleBar, which uses customers’ selfies to display merchandise on its homepage.
“People want to see real people,” said co-founder Daniella Yacobovsky. “Thirty to 35 percent of our online traffic engages with that widget on the homepage or on the product page. We’ve seen conversion about four to four-and-a-half times higher with these people than from people who don’t engage.”
No stranger to digital success, GoPro seamlessly wove selfies into its social media strategy without even needing to feature the product itself. “Our entire company’s mission is to make it easy to self-document and share life’s experiences and look good doing it,” explained GoPro digital marketing manager Kevin Platshon.
On Twitter, the brand’s user-created photos garnered several hundred favorites and retweets. “There’s more out there than just a POV shot,” said Platshon. “When our users turn the camera and look back at themselves — that’s really when our cameras and our company really started taking off.”
Some brands are turning to celebrities to sell the selfie. Turkish Airlines hired Kobe Bryant and Lionel Messi as the faces of a #SelfieShootout contest in which fans could upload selfies for a chance to win a free flight. The campaign became one of the travel industry’s most viral campaigns of the past year.
In addition to sharing selfies on platforms like Facebook and Twitter, the brand demonstrated how the images could be effectively integrated through YouTube as well. The ad, which received more than 130 million views in just two weeks after its release, inspired the airline to create its own Selfshot app for iOS.
Urban Hilton Weiner
Fashion retailer Urban Hilton Weiner gave customers a $10 coupon if they tweeted a selfie of themselves trying on clothes using the hashtag #urbanselfie. Selfies that were uploaded to the company’s Facebook Page and garnered the most Likes, that fan could win a weekend trip to New York, London, Tokyo.
This campaign not only encouraged more people to visit its stores, but it also capitalized on something that many consumers were already doing. Think about it: how often do you snap a photo in a dressing room? With the hashtag, the brand was able to leverage this activity and take advantage of shoppers sharing selfies with their networks.
This doesn’t mean that every single selfie-inspired campaign will find success — sometimes marketing is more about trial and error. Not every trend will resonate with your audience. Before you can even think about integrating, you need to know who makes up your audience and what type of content they interact with. If used creatively and intelligently, selfies can play a significant role in your marketing strategy.
Jennifer Beese: Jennifer Beese has worked as a community manager and social media strategist. When she’s not writing, you can find her studying anatomy and physiology—she literally has a skeleton in her closet—or under the stars with her telescope.