When it comes to social media marketing, Facebook is the big guy on campus. It has the largest user base and has withstood the test of time. The company has redefined the way we look at social networks and also expanded the possibilities of social media for businesses.
Then there’s the new kid on the block, Instagram. In the world of social networking sites, Instagram is still relatively new. But it arrived at a great time. We’re in a space where mobile dominates. Consumers spend more time browsing the web on their phone than their desktops. Instagram was able to take advantage of this shift by launching as a mobile app. Similar to the way Facebook shook up the social media marketing world with its data driven approach, so is Instagram with its strict focus on mobile users and visuals.
Both social networking sites are powerful and have a lot of opportunities for your brand to engage with consumers. There’s no doubt about that. And the two are closely linked together since Facebook owns Instagram. Despite the close bond between them, they’re two separate platforms that need to be approached differently.
You can’t always apply the same techniques and strategies you’d use for Facebook to Instagram. We’ll take a look at some of the differences between the two and help you decide where your brand should put their focus.
Instagram vs. Facebook by the Numbers
- 1.4 billion monthly active users
- 655 million monthly active users that are mobile only
- 65% of Facebook videos occur on mobile devices
- 40 million small businesses have Facebook Pages
- 300 million monthly active users
- 75 million daily users
- 20% of Internet users are on Instagram
- 27% of the US population uses Instagram
- 47% of Instagram users access the app on their phone and 53% on their tablet
As you can see, Facebook might have larger vanity numbers but Instagram’s stats are very impressive—particularly in terms of engagement. Instagram has built itself up as a platform that thrives on users being able to engage with the visual content brands share.
On the other hand, those huge numbers from Facebook have made it so that small businesses feel obligated to start a Facebook Page even if they don’t necessarily plan on being active on it. Facebook has cemented itself as a staple in the social media marketing world.
Numbers alone don’t always tell the full story though. Let’s dig a little deeper.
Facebook’s Audience vs. Instagram’s
This is probably going to be one of the deciding factors for which social media site you choose to put your focus toward. Facebook has more total users but your customer avatar might not be as active on the site as you might think.
One of the first differences that jumps out is Instagram’s younger user base. The older generation really isn’t active on the app. A majority of Instagram users are under 30, and many are in their teens. This is great for companies trying to reach a younger demographic. Facebook on the other hand has been losing its share of teen users. Between Fall and Spring of 2014, the number of teens using Facebook fell from 72% to 45%. The same study also found that 38% of teens said that Instagram is a favorable marketing channel vs. 21% for Facebook.
Part of the shift has to do with the younger consumers’ desire to be onto the next trend pretty quickly. We’re starting to see new social networks pop up a lot quicker these days and the shiny object syndrome is just too tempting. It might not be so much of a case of people being tired of Facebook as it is they just want to use the newer apps available.
Let’s not discount the older generation though. An advantage of being a popular social network for older consumers is that the users have higher incomes. Depending on what products or services your company offers, this could be extremely advantageous. For instance, an investment firm might have much more success on Facebook than they would on Instagram.
Where Is the Engagement?
The top advantage that Instagram has over not only Facebook, but every other social media channel, is engagement. A study on social media engagement looked at over three million user interactions with over 2,500 brands on seven social networking sites. Six out of the seven social media sites including Facebook and Twitter had less than a 0.1% engagement rate. The seventh social network was Instagram, which had an astounding 4.21% engagement rate. That’s 58 times the engagement rate of Facebook.
Let’s look at a real life example of the engagement on Facebook vs. Instagram. Here’s a post from Quest Nutrition that was put on both its Facebook Page and Instagram account. Keep in mind that Quest has 1.1 million Facebook Likes and 491,000 Instagram followers.
#MondayMotivation #repost from Quest President @tombilyeu. I have a fascination with superheroes. But there is nothing childish about what draws me to them. They are the prototype. They paint a vision for the man I’d like to become. Not because I want to fight crime. I don’t. It’s not even that I’m obsessed with their physicality. I think the mind is a far more powerful weapon. No, what draws me to superheroes is their decisiveness. They are prepared to die for what they believe in. So many long to abdicate their responsibility for themselves. They want to sit on the sideline where it's safe. Let others decide. They want to be led instead of leading. When I was on the high school basketball team for instance, I was terrified that someone would pass me the ball. What if I failed? And so the paralysis goes. Fear, the great killer of dreams. Remember this – your decisions determine your life. Will you really allow others to define you? You are not a robot on an assembly line. Your job is not to “get through the day." Your job is to choose. To fight like hell for what you believe in. To pull the trigger when it's time. It’s all on you. And it’s not a tightrope. It’s a spider web. All tangles. A sticky labyrinth of dizzying choice. Can you stare at that complexity and still act? Find the path that is uniquely you? Or will you let that spider bite? In superheroes some see only a vision of inhuman perfection. I choose to see them as masters of their own fate. They remind me to act. To decide. To lead. My own life if no one else’s. They don’t make me hunger for “super powers”. They remind me to silence the voice of my lesser self – the one who cries for a hand to hold – and instead to be the hand that’s held. They remind me that strength is a choice. That I am the master of my own fate. Being a hero isn’t about being fearless or never falling down, it’s running at full speed even when you know you will fall. There is no price too high to pay for owning your own life. So don’t bow to fear – jump into the unknown. As only a superhero can.
The Instagram post has over 2,400 likes compared to Facebook’s 21. On top of that, it also has 20 comments while the Facebook post only has one. Even on a more popular post on Facebook, the engagement from Instagram is still higher. This post has over 500 Facebook Likes, which is great, but compare that to the numbers the brand pulled in from Instagram.
Here’s another example. Coca-Cola has over 91 million Facebook Likes and 746,000 Instagram followers. That’s less than 1% of its Facebook followers. Naturally you’d think with that many fans on Facebook the company’s content would see much more engagement there than on Instagram right? Here’s an image Coca-Cola posted to both Facebook and Instagram.
3,751 Likes and 79 comments. Again, those are great numbers. Now let’s see how the same exact post performed on Instagram.
Over 30,000 likes and over 270 comments.
One thing to keep in mind about Facebook is that the way content appears in users’ feeds is based on algorithms. And over the years the reach of content brands publish on Facebook has dropped. So you may end up having to boost your Facebook posts to get more exposure and subsequently more engagement.
You won’t always get more engagement on Instagram posts than Facebook ones. There are a variety of factors that go into how users interact with you content on social media. For instance, images perform better on Instagram than Facebook since that’s what Instagram is primarily used for. Text, on the other hand, is better left to Facebook most of the time. You have to consider how your audience uses each social network. Which brings us to our next point.
This comparison would be incomplete without taking a look at how each social network is used. We’ve established that Instagram is image-based, but the differences go beyond that.
Facebook is largely informational. You can find out things about a company through its Facebook Page whether it’s business hours, an address or upcoming events. Facebook is focused more on text because it’s data driven. That’s why it takes longer to create a profile on Facebook than it does on Instagram. They serve different purposes.
Instagram is about capturing moments. People don’t open Instagram to find out your company’s business hours or to see if their friends have been to your store. They use Instagram to engage. There’s no other purpose for the app. That’s what makes it so effective for building your brand and gaining popularity. It naturally lends itself to getting content spread.
When you go out to eat and the menu has 50 different entrees to choose from, it takes you a lot longer to make a decision and to take action. But when you go to a place that specializes in only a few select dishes, you make your decision a lot quicker. Facebook is like the restaurant with 50 different options. There’s so much you can do from messaging to playing games and watching videos. It’s easy to get distracted. Instagram is like the burger place downtown that serves two things, burgers and fries. It doesn’t give you an opportunity to get distracted.
When you launch the Instagram app, you’re immediately hit with content. It’s much less cluttered than Facebook because it’s strictly focused on content. And when you open up an image, you can either like it or comment.
- It limits the ways you can engage with a post
- Users are only looking at images or short video clips
- Your Instagram activity is more private than Facebook
Here’s a Facebook post on mobile.
You have more options for what you can do on each post which is nice, but it can also decrease the engagement because it’s not as simple as Instagram.
Which One Should You Publish Your Content On?
The type of content you publish on Facebook or Instagram is also important. A big mistake that companies make is treating Instagram like Facebook. Content that works on Facebook doesn’t always translate well to Instagram.
Facebook is a great platform to curate content. You’ve probably noticed that a majority of the content shared on Facebook isn’t original. It’s generally curated blog posts, news or content that’s just being shared from other accounts.
Instagram on the other hand is all about original photos and videos.
Your first stop for publishing company news should be Facebook. Since Facebook is more text based, you’ll have a better chance of people reading the entire update. For instance, if you have to close down for reconstruction you’d want to make a Facebook post about it. Instagram is where you could post pictures of the reconstruction in progress. See the difference?
Did your company host a charity event or go to a popular conference? That’s the perfect opportunity to get content for Instagram. You can post the images in real time to give your followers a feel for how things are going.
When you get back from the event, you can create a Facebook photo album with the best pictures.
Image contests are all about engagement, and we know that Instagram is the king of engagement on social media. Use Instagram as your platform to host the contest and make a hashtag to keep track of it all.
You can promote the contest on Facebook to help push traffic to your Instagram account. You might even consider running some Facebook Ads.
Any type of original photo that has to do with your company and brand should go on Instagram. If you’re publishing content that has a lot of text, then Facebook might be a better choice. Sometimes you might run into situations when a piece of content could work well on both like the Coca-Cola example from earlier.
Running Campaigns On Facebook vs. Instagram
When it comes to creating, tracking and reporting campaigns, Facebook has the advantage. For one, Instagram doesn’t allow you to add clickable links in your posts. That alone makes tracking campaigns a bit trickier but still possible.
Also, Facebook has the best paid advertising platform of any social media site. Aside from its laser targeting, it’s extremely simple to track your ROI on every campaign.
To be fair, Instagram hasn’t opened up the doors to marketers and advertisers as much as Facebook yet. Just like every other social network, Instagram has been focused on building up its user base and making the experience as enjoyable for them as possible. There’s no doubt that the company will eventually start to roll out more options for advertisers, including better tracking.
But that doesn’t mean that you can’t track your campaigns on Instagram. The Sprout Social platform actually lets you get a good overall view of how your content is performing on Instagram. And there are a few different things you can do to help get a better picture of the impact Instagram is having for your brand like using UTM codes and shortened URL’s.
Facebook isn’t a replacement for Instagram and Instagram can’t replace Facebook. You have to identify your audience, think about the type of content you want to publish and then find a happy medium. In the end, the question isn’t which social network is better. The question you have to ask yourself is how can your company use each one to reach your audience and grow your social media presence.