Comprehensive Features
for Social Business
All Plans Boast the Following Powerful Features
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Engagement
Single stream Inbox designed to never miss a message and tasking tools to ensure that no customer goes unanswered.
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Publishing
Seamlessly post and schedule your messages to Twitter, Facebook and LinkedIn with Sprout's powerful tools.
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Analytics
Unlimited reporting & exporting across all of your accounts. Profile, group and roll-up reports for high or low level performance data.
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Monitoring
Discover what people on social media are saying about your brand through keyword monitoring.
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CRM
The complete social relationship at your fingertips with contact records and editable contact notes.
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Collaboration
Divvy up the workload amongst the whole team with tasks and collaborate in real-time to see who is immediately available to respond.
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HelpDesk
Turn messages into support tickets and ensure complete & expedient customer service with full HelpDesk integration.
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Mobile
A cohesive experience for users & teams across multiple social networks, regardless of where they are or what device they are using.
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