Social customer service tools for business

Monitor, prioritize, engage and collaborate across teams to address issues, build customer relationships and generate advocacy with our social customer service tools.

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Trusted by over 25,000 customers worldwide

Trusted by over 25,000 customers worldwide

Easily respond to customers quickly and personally

Social management tools for your team

Tasks, tagging, social CRM and an internal audit trail increase efficiency and prevent duplication of efforts.

Never get your wires crossed

Live activity updates in the Inbox show you in real time when a teammate is viewing or replying to a message on social.

Turn any message into a task

Easily turn any social messages into actionable tasks and add helpful context by designating a type or including a note.

Social CRM tools

Build lasting customer relationships with access to contextual information to help teams resolve issues, nurture leads and deliver an exceptional brand experience.

Powerful & easy-to-use social software

Discover a scalable, powerful way to optimize your social efforts. Let us show you how.