Social Customer Service Tools For Business
Monitor, prioritize, engage and collaborate across teams to address issues, build customer relationships and generate advocacy with our social customer service tools.
Easily respond to customers quickly and personally
Trusted by over 25,000 customers worldwide.
Never miss a message with Sprout’s unified social inbox, a seamless combination of real-time monitoring and response management tools.
Never get your wires crossed on social
Live activity updates in the inbox show you in real-time when a teammate is viewing or replying to a message on social.
Intuitive message approval
Sprout’s built-in message approval workflow is great for compliance, legal, agency collaboration or review.
Turn any message into a task
Easily turn any social messages into actionable tasks and add helpful context by designating a type or including a note.