Social Customer Service Tools For Business
Monitor, prioritize, engage and collaborate across teams to address issues, build customer relationships and generate advocacy with our social customer service tools.
Easily respond to customers quickly and personally
Trusted by over 25,000 customers worldwide.
Social Management Tools for Your Team
Tasks, tagging, social CRM and an internal audit trail increase efficiency and prevent duplication of efforts.
Never get your wires crossed
Live activity updates in the inbox show you in real-time when a teammate is viewing or replying to a message on social.
Turn any message into a task
Easily turn any social messages into actionable tasks and add helpful context by designating a type or including a note.
Social CRM tools
Build lasting customer relationships with access to contextual information to help teams resolve issues, nurture leads and deliver an exceptional brand experience.