Social customer service tools for business
Monitor, prioritize, engage and collaborate across teams to address issues, build customer relationships and generate advocacy with our social customer service tools.
No credit card required. No software to install.
Trusted by over 30,000 customers worldwide
Trusted by over 30,000 customers worldwide
Easily respond to customers quickly and personally
Social management tools for your team
Message classification, automated routing and AI reply suggestions increase efficiency and streamline efforts.
Never get your wires crossed
Live activity updates in the Inbox show you in real time when a teammate is viewing or replying to a message on social.
Turn any message into a case
Easily turn any social messages into actionable tasks and add helpful context by designating a type or including a note.
Social CRM tools
Build lasting customer relationships with access to contextual information to help teams resolve issues, nurture leads and deliver an exceptional brand experience.
Powerful & easy-to-use social software
Discover a scalable, powerful way to optimize your social efforts. Let us show you how.